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User Interface/User Experience

   
A logo for User Interface/ User Experience Research Portfolio with an icon of a game controller

The UI/UX portfolio strives for first responders to have tools designed around their specific context, tasks, and requirements — faster than ever before.

»Sedgwick County Training Informs PSCR Researchers«

In April 2019, members of PSCR's UI/UX team observed a Mass Casualty Incident (MCI) training exercise conducted by Sedgwick County EMS in Wichita, Kansas. In this night-time exercise, EMS personnel searched for, identified, and triaged simulated victims scattered throughout a rural area. The UI/UX team gained valuable insight into the equipment, techniques, and procedures of EMS units, and left with a better understanding of the challenges EMS face, and how they can be overcome. PSCR would like to thank Lt. Charlie Fair and his team for their hospitality, and their willingness to help PSCR learn about their important work.

In April 2019, members of PSCR's UI/UX team observed a Mass Casualty Incident (MCI) training exercise conducted by Sedgwick County EMS in Wichita, Kansas.
First responder using virtual reality with an EMT stretcher in the background.
In April 2019, members of PSCR's UI/UX team observed a Mass Casualty Incident (MCI) training exercise conducted by Sedgwick County EMS in Wichita, Kansas.
In April 2019, members of PSCR's UI/UX team observed a Mass Casualty Incident (MCI) training exercise conducted by Sedgwick County EMS in Wichita, Kansas.

User Interface (UI), as defined in the UI/UX Technology Roadmap, is “the means by which a user and a technology system interact; including how users input, access, and navigate data and communications through the technology.”  Some examples of UIs are haptic feedback mechanisms (e.g., sound, vibration), vocal commands, and visual indicators (e.g., heads-up displays).

 

Historically, UI design has been broad in nature and rarely targeted for the Public Safety Community.  Technology specific to the various specialties did not take into consideration the context of use and the environment presented.  For Public Safety to complete operations successfully, they must have the ability to efficiently and effectively complete their tasks with minimum impediment from technology. To deliver success within the User Interface Portfolio, we require a sound understanding of the user, their requirements, and the inherent features that make a system usable or “The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use.”

Current Research Projects:

User Experience Research and Testing Methodologies for New PSCR TechnologiesVideo and Image Quality | Leveraging AR/VR for Improved UI - Tests, Development, and Measurement

PSCR Virtual Reality Researchers Endure Fire Fighting Training In Real Life
Read the blog post! 

PSCR firefighters for a day post for a photo in full gear in front of a fire truck
Credit: Dean Wahl/West Metro Fire Training Center
From left: Scott Ledgerwood (that's me!), John Beltz, Jack Lewis, Jeb Benson, Steven Fantaske, Paul Merritt, and Chris Johnson of the NIST Public Safety Communications Research Division in full firefighter regalia wrapping up for the day. 

A banner image that shows multiple video recorders and reads the words, "Watch the 2018 Stakeholder Meeting Sessions to learn more about PSCR projects."

PSIAP-UI Award Recipient Logos

Virtual Reality Headset and Controls
Photo of an augmented reality headset
Augmented Reality Headset

 

The User Interface User Experience logo in black and white

User Interface User Experience Portfolio Mission: Work with public safety community, stakeholders, and vendors to create an environment that encourages industry to develop reliable, intuitive, and mission-focused technology for the public safety community.

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User Interface User Experience Portfolio Vision: Enhance the ability of the public safety user to effectively interact with and obtain information from the system. Ensure public safety devices are designed around operational needs through innovation and collaboration with industry and the public safety community.

 

Created September 18, 2017, Updated September 20, 2019