Baldrige Performance Excellence Program

The Baldrige Program oversees the nation's only Presidential award for performance excellence while offering a wide array of award-winning products and services, including the world-renowned Baldrige Excellence Framework. We invite you to learn about the Baldrige community dedicated to helping organizations improve.
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IMPACT OF BALDRIGE 

Baldrige Impacts Data

Baldrige Framework Is Worldwide Standard for Excellence PDF

Baldrige Helps Health Care Organizations Provide Superior Patient Experience

Improving Government Performance: The Great Promise of the Baldrige Excellence Framework PDF

Baldrige Program Impacts, including the Economic Evaluation of BPEP

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Foundation for the Malcolm Baldrige National Quality Award

Visit the Baldrige Foundation to learn how it supports the Baldrige Program and what you can do to help.

News and Updates

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Blogrige Blog

With the help of peer feedback, face-to-face knowledge sharing, and coaching, Baldrige Executive Fellows work on a capstone leadership project to drive strategic results improvement for their own...
Jo Ann Jenkins, CEO of AARP since 2014, was recognized by Fortune magazine this year as one of the world’s greatest leaders . Undoubtedly, members of her cohort of Baldrige Executive Fellows who...
“Feeling gratitude and not expressing it is like wrapping a present and not giving it.” – William Arthur Ward Even though social media is a critical tool that organizations should use for listening,...
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Baldrige Collaborative Assessment

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What Organizations Are Saying

highly recommend

Marguerite Morgan, Hospital Administrator, Florida State Hospital
__________________________________
The opportunities for improvement from this report were
truly amazing. ...As the CEO, I have seen a tremendous
amount of resurgent energy in our employees...
I highly recommend the new Baldrige
Collaborative [Assessment].

Contact

  • Baldrige Customer Service
    baldrige@nist.gov
    (301) 975-2036
    Fax:
    (301) 948-3716
    NIST/BPEP
    100 Bureau Drive, M/S 1020
    Gaithersburg, MD 20899-1020