Baldrige Performance Excellence Program

The Baldrige Program oversees the nation's only Presidential award for performance excellence while offering a wide array of award-winning products and services, including the world-renowned Baldrige Excellence Framework. We invite you to learn about the Baldrige community dedicated to helping organizations improve.
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IMPACT OF BALDRIGE 

Baldrige Impacts Data

Baldrige Framework Is Worldwide Standard for Excellence PDF

Baldrige Helps Health Care Organizations Provide Superior Patient Experience

Improving Government Performance: The Great Promise of the Baldrige Excellence Framework PDF

Baldrige Program Impacts, including the Economic Evaluation of BPEP

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Foundation for the Malcolm Baldrige National Quality Award

Visit the Baldrige Foundation to learn how it supports the Baldrige Program and what you can do to help.

News and Updates

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Blogrige Blog

I recently have seen some startling statistics from Gallup and Glassdoor about employee and customer engagement. I hope those statistics do not represent data from any organization you or I associate...
When it received the Baldrige Award in 2016, Kindred - Mountain Valley (now Mountain Valley of Cascadia) had the distinct honor of seven consecutive years of five-star quality ratings—the highest...
Imagine that your organization is identified as a role-model for the United States. After the well-earned celebration, would you sit on your laurels or look for new ways to continuously improve to...
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Baldrige Collaborative Assessment

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What Organizations Are Saying

highly recommend

Marguerite Morgan, Hospital Administrator, Florida State Hospital
__________________________________
The opportunities for improvement from this report were
truly amazing. ...As the CEO, I have seen a tremendous
amount of resurgent energy in our employees...
I highly recommend the new Baldrige
Collaborative [Assessment].

Contact

  • Baldrige Customer Service
    baldrige@nist.gov
    (301) 975-2036
    Fax:
    (301) 948-3716
    NIST/BPEP
    100 Bureau Drive, M/S 1020
    Gaithersburg, MD 20899-1020