Baldrige Performance Excellence Program

The Baldrige Program oversees the nation's only Presidential award for performance excellence while offering a wide array of award-winning products and services, including the world-renowned Baldrige Excellence Framework. We invite you to learn about the Baldrige community dedicated to helping organizations improve.
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IMPACT OF BALDRIGE 

Baldrige Impacts Data

Baldrige Framework Is Worldwide Standard for Excellence PDF

Baldrige Helps Health Care Organizations Provide Superior Patient Experience

Improving Government Performance: The Great Promise of the Baldrige Excellence Framework PDF

Baldrige Program Impacts, including the Economic Evaluation of BPEP

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Foundation for the Malcolm Baldrige National Quality Award

Visit the Baldrige Foundation to learn how it supports the Baldrige Program and what you can do to help.

News and Updates

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Blogrige Blog

The Baldrige Excellence Framework is underpinned by a set of 11 core values and concepts . These core values have guided both the development and understanding of the Baldrige Criteria for many years...
Board of Overseers Blog Series Unlike other federal programs, the Baldrige Performance Excellence Program is overseen by an advisory committee whose members are appointed by a cabinet member of the...
2019 Judges Panel Blog Series Each year we interview the newest members of the Judges’ Panel of the Malcolm Baldrige National Quality Award to share their individual insights and perspectives on the...
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Baldrige Collaborative Assessment

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What Organizations Are Saying

highly recommend

Marguerite Morgan, Hospital Administrator, Florida State Hospital
__________________________________
The opportunities for improvement from this report were
truly amazing. ...As the CEO, I have seen a tremendous
amount of resurgent energy in our employees...
I highly recommend the new Baldrige
Collaborative [Assessment].

Contact

  • Baldrige Customer Service
    baldrige@nist.gov
    (301) 975-2036
    Fax:
    (301) 948-3716
    NIST/BPEP
    100 Bureau Drive, M/S 1020
    Gaithersburg, MD 20899-1020