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Baldrige Performance Excellence Program

The Baldrige Program oversees the nation's only Presidential award for performance excellence while offering a wide array of award-winning products and services, including the world-renowned Baldrige Excellence Framework. We invite you to learn about the Baldrige community dedicated to helping organizations improve.

IMPACT OF BALDRIGE

Baldrige Program External Review

Baldrige Program External Review text showing a group of people talking.
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Learn about the Baldrige Program External Review and view monthly updates to stay informed of the assessment progress.

About the Review

Program Review Impacts

Available Products and Services


 

Baldrige Foundation Logo

Foundation for the Malcolm Baldrige National Quality Award

Visit the Baldrige Foundation to learn how it supports the Baldrige Program and what you can do to help.

News and Updates

Baldrige Program Update

We have more good news to share! Read on for several important announcements. External Review The Baldrige Performance Excellence Program is pleased to announce

Blogrige

I Have a Wicked Dream

Yes, I have a wicked dream. NO, not that definition of wicked. I mean wicked in the sense meant by scientists when they discuss “wicked problems.” Wicked

Happy Thanksgiving 2022

Happy Thanksgiving from your friends at the Baldrige Performance Excellence Program.

The Customer Is Always Right. Right?

This is nothing new. The customer is always right. Customers come first. We have heard these adages for a long time. And we have questioned these adages for

Baldrige Executive Fellows Program

 

Baldrige Executive Fellows Program showing man pointing to Leadership Development in the Criteria Overview.
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Learn More


What Executive Fellows Are Saying

walk the talk

Jo Ann Jenkins, Chief Executive Officer, AARP Inc.
__________________________________

I was able to establish invaluable connections and garner insights into how other leading organizations are developing and implementing innovative, effective strategies in support of operational excellence and leadership development. A significant insight is that the leadership and senior management must  model its organization's mission consistently, with passion and enthusiasm. They must truly "walk the talk"—particularly during times of change.
 


Contacts

  • Baldrige Customer Service
    (301) 975-2036
    NIST/BPEP
    100 Bureau Drive, M/S 1020
    Gaithersburg, MD 20899-1020