Baldrige Performance Excellence Program

The Baldrige Program oversees the nation's only Presidential award for performance excellence while offering a wide array of award-winning products and services, including the world-renowned Baldrige Excellence Framework. We invite you to learn about the Baldrige community dedicated to helping organizations improve.
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Impact of Baldrige

Baldrige Impacts Data

Baldrige Framework Is Worldwide Standard for Excellence PDF

Baldrige Helps Health Care Organizations Provide Superior Patient Experience

Improving Government Performance: The Great Promise of the Baldrige Excellence Framework PDF

Baldrige Program Impacts, including the Economic Evaluation of BPEP

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Visit the Baldrige Foundation to learn how they support the Baldrige Program and what you can do to help.

News

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Blogrige Blog

High Social Skills vs. the Robots/Technology Tsunami

Posted by Dawn Marie Bailey “What will people do better than computers?” was a question that Geoff Colvin, senior editor at large for Fortune magazine, asked a Quest for Excellence ® conference...

Insights on Leadership (from Insights Columns)

By Christine Schaefer Since its inception in 2010, the online column Insights on the Road to Performance Excellence— written by Baldrige Program Director Emeritus Harry Hertz — has frequently...

Is Your Bench Ready? Six Reasons That It May Not Be

Posted by Dawn Marie Bailey Succession planning is a common topic that comes up in any Baldrige assessment, which explores an organization’s strengths and opportunities for improvement. The term “...
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Baldrige Collaborative Assessment

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What Organizations Are Saying

highly recommend

Marguerite Morgan, Hospital Administrator, Florida State Hospital
__________________________________
The opportunities for improvement from this report were
truly amazing. ...As the CEO, I have seen a tremendous
amount of resurgent energy in our employees...
I highly recommend the new Baldrige
Collaborative [Assessment].

Contact

  • Baldrige Customer Service
    baldrige@nist.gov
    Phone:
    (301) 975-2036
    Fax:
    (301) 948-3716
    NIST/BPEP
    100 Bureau Drive, M/S 1020
    Gaithersburg, MD 20899-1020