Skip to main content
U.S. flag

An official website of the United States government

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Baldrige Performance Excellence Program

The Baldrige Program is the nation's only public-private partnership dedicated to improving the performance, resilience, and long-term success of U.S. businesses and other organizations. Experience how Baldrige can enable your organization to prepare, adapt, innovate, and thrive in today’s ever-changing, dynamic environment.

new Improvement Tools

Job Quality Toolkit Cover Images showing varies workers in different occupations.
Credit: Pressmaster/Shutterstock

Job Quality Toolkit

Actionable tool that organizations can use to improve the quality of the jobs they offer. This improvement tool is rooted in the Baldrige Excellence Framework®.

Factory engineer looking through a manufactured part.
Credit: Hodoimg/Shutterstock

Foundations for a Successful Business

Beginner framework tool that helps you identify and leverage your strengths and prepare to face your challenges. Describes organizational success in seven fundamental areas.

View All Improvement Tools
 

IMPACT OF BALDRIGE


 

Baldrige Foundation Logo

Foundation for the Malcolm Baldrige National Quality Award

Visit the Baldrige Foundation to learn how it supports the Baldrige Program and what you can do to help.

News and Updates

Blogrige

Signs

How do you treat signs when you are driving your car? Are you a strict rule follower? Does a stop sign cause you to come to a full stop, or a rolling stop, or

Baldrige Executive Fellows Program

 

Baldrige Executive Fellows Program showing man pointing to Leadership Development in the Criteria Overview.
Credit: sdecoret/Shutterstock

Learn More


What Executive Fellows Are Saying

walk the talk

Jo Ann Jenkins, Chief Executive Officer, AARP Inc.
__________________________________

I was able to establish invaluable connections and garner insights into how other leading organizations are developing and implementing innovative, effective strategies in support of operational excellence and leadership development. A significant insight is that the leadership and senior management must  model its organization's mission consistently, with passion and enthusiasm. They must truly "walk the talk"—particularly during times of change.
 


Contacts

  • Baldrige Customer Service
    (301) 975-2036
    NIST/BPEP
    100 Bureau Drive, M/S 1020
    Gaithersburg, MD 20899-1020