The Baldrige Executive Fellows Program is a one-year, nationally ranked leadership development experience for direct reports to the most senior leader in the organization or business unit leaders. The program prepares this elite group of rising senior executives for impactful leadership and helps them emerge with a broader perspective on how to achieve performance excellence for their own organizations, stimulate innovation, and build the knowledge and capabilities necessary for organizational sustainability. Featured in Leadership Excellence, "Peer Learning" (PDF) explains how Fellows learn and share leadership solutions with national role models and other executives.
As a Baldrige Fellow, you’ll be part of a cohort of senior decision makers who learn from each other and from winners of the Malcolm Baldrige National Quality Award, the nation’s highest award for organizational performance excellence. From personal visits to these role-model organizations and their senior executives and from interactions with your cohort, you’ll establish relationships that will benefit you and your organization now and in the future.
In-depth learning from world-class organizations and their senior executives
A peer network of fellow executives to tap into now and in the future
Best practices and solutions to drive improvement in your organization’s results
A capstone project to address a unique strategic challenge or opportunity facing your organization
A deeper understanding of strategy; sustainability; integration of processes, plans, resources, and goals; and measuring the right things
Jo Ann Jenkins, Chief Executive Officer, AARP Inc.
Jo Ann Jenkins, AARP: Service Quality, The Baldrige Framework, & Change
The CEO Show, ASQ™ TV
Jo Ann Jenkins, CEO at AARP, discusses innovative service quality, the process of change, and the importance of a quality framework.
Dr. Brian E. Condit, Mountain State Health Alliance