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Baldrige Executive Fellows Program

Baldrige Executive Fellow pointing to Leadership Development

Director Message  |  Key Dates  |  How To Apply  |  Selection Process  |  Current Cohort

Hands-On Leadership Development

Join a Community of Visionary Leaders

The Baldrige Executive Fellows Program is a one-year, nationally ranked leadership development experience for direct reports to the most senior leader in the organization or business unit leaders. The program prepares this elite group of rising senior executives for impactful leadership and helps them emerge with a broader perspective on how to achieve performance excellence for their own organizations, stimulate innovation, and build the knowledge and capabilities necessary for organizational sustainability. Featured in Leadership Excellence, "Peer Learning" (PDF) explains how Fellows learn and share leadership solutions with national role models and other executives.

Senior Executive Development

As a Baldrige Fellow, you’ll be part of a cohort of senior decision makers who learn from each other and from winners of the Malcolm Baldrige National Quality Award, the nation’s highest award for organizational performance excellence. From personal visits to these role-model organizations and their senior executives and from interactions with your cohort, you’ll establish relationships that will benefit you and your organization now and in the future.


  • In-depth learning from world-class organizations and their senior executives

  • A peer network of fellow executives to tap into now and in the future

  • Best practices and solutions to drive improvement in your organization’s results

  • A capstone project to address a unique strategic challenge or opportunity facing your organization

  • A deeper understanding of strategy; sustainability; integration of processes, plans, resources, and goals; and measuring the right things

Why Support a Baldrige Fellow?

Dr. John Jasinski, president, Northwest Missouri State University, and Baldrige overseer, talks about the Baldrige Fellows program distinct benefits and why he, as an employer, has supported Baldrige Fellows.

What Executive Fellows Are Saying

walk the talk

Jo Ann Jenkins, Chief Executive Officer, AARP Inc.

I was able to establish invaluable connections and garner insights into how other leading organizations are developing and implementing innovative, effective strategies in support of operational excellence and leadership development. A significant insight is that the leadership and senior management must  model its organization's mission consistently, with passion and enthusiasm. They must truly "walk the talk"particularly during times of change.


Jo Ann Jenkins CEO, AARP photo

Jo Ann Jenkins, AARP: Service Quality, The Baldrige Framework, & Change
The CEO Show, ASQ
Jo Ann Jenkins, CEO at AARP, discusses innovative service quality, the process of change, and the importance of a quality framework.

life changing

Dr. Brian E. Condit, Mountain State Health Alliance

 The program was life changing for me. The opportunity to work with an exceptional group of fellows, the faculty and the Baldrige program itself was all I hoped for and more.

Interviews with Baldrige Executive Fellows

Dr. David Zaas, Duke Raleigh Hospital
Jo Ann Jenkins, AARP
Dr. Michael Suk, Geisinger System Services
Veronica Muzquiz Edwards, InGenesis
Susan Stuart, Center for Organ Recovery and Education (CORE) 
Jeffrey Sedlack, Providence Alaska Medical Center 
Eric Moll, Mason General Hospital & Family of Clinics
Brett Simon, Josie Robertson Surgery Center, Memorial Sloan Kettering
Cindy Bo, Nemours Children’s Health System, Alfred I. duPont Hospital for Children
Timothy Mottet, Colorado State University–Pueblo
Julie Kapp, Department of Health Management and Informatics, University of Missouri School of Medicine
Richard Davis, Sibley Memorial Hospital
Steffani Webb, University of Kansas Medical Center
Dr. Steven Kravet, Johns Hopkins Community Physicians
Rand Jerris, United States Golf Association
Steven Sessions, Lockheed Martin Missiles and Fire Control
Dr. Peter Pronovost, Johns Hopkins Medicine
Dave Brucks, Seagate
Jo Ann Jenkins, AARP




  • Baldrige Customer Service
    (301) 975-2036
    100 Bureau Drive, M/S 1020
    Gaithersburg, MD 20899-1020
Created September 3, 2013, Updated August 7, 2020