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Quest for Excellence Conference

Learn how your organization can achieve outstanding performance. Join us at the premier showcase of current and former Baldrige Award recipients April 11-14, 2021, Gaylord National Harbor Resort and Convention Center, National Harbor, MD (just outside of Washington, D.C.). Official Conference of the Malcolm Baldrige National Quality Award, brought to you by the Baldrige Performance Excellence Program at NIST.

Quest for Excellence Cancelled – Event Postponed Until April, 2021

To All Quest and Ceremony Registrants,

 At the Baldrige Program, the safety and wellbeing of our community is a top priority. We have been closely monitoring updates about the coronavirus (COVID-19). Out of an abundance of caution and to respond to concerns by Award recipients and conference attendees, we have postponed until next year the Award Ceremony and Quest for Excellence Conference and all affiliated events planned for March 24-27 at the Gaylord National Harbor Hotel and Convention Center.

 This was, of course, a very difficult decision and we want to make sure that our 2019 Award recipients and conference attendees have the full celebration and conference experience they deserve. We’ve learned many Award recipients, speakers, and attendees have organizational travel restrictions, some have increased demands at this time in their local communities, while others are following travel precautions aligned with guidance from the Centers for Disease Control and Prevention (CDC). Thank you for the work that each of you are doing to keep your communities safe.

 Very sincerely,
Robert Fangmeyer, Director
Baldrige Performance Excellence Program

Quest for Excellence Postponement FAQ's

View the 2020 Quest For Excellence Postponement FAQ's for information on the postponement of the conference and Baldrige Award Ceremony, including applying your registration fee to next year's conference or obtaining a refund.

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