Quest for Excellence Conference
COME. LEARN. NETWORK. ENGAGE.
Attend and engage with current and former Malcolm Baldrige National Quality Award recipients and take home solutions to help your organization achieve breakthrough performance and results.
Showcasing the best practices of the 2016 Baldrige Award recipients and featuring former Baldrige Award recipients from all sectors! Learn role model best practices in leadership; strategy; customers; measurement, analysis, and knowledge management; workforce; and operations and learn how to achieve outstanding results for your organization!
Sunday, April 2
Join us Sunday evening for the Award Ceremony in honor of the 2016 Baldrige Award recipients.
Wednesday Keynote Speaker
Co-author, Mavericks at Work and Founding Member, Fast Company,
Director, Management Lab & Co-founder, MIX (Management Innovation eXchange)
Polly takes audiences on an inspiring journey – bringing to life the people, organizations and ideas on the fringe that are creating the future. She reveals the most practical and high-impact ways to innovate, adapt and succeed -- redefining how leadership, change, innovation, collaboration, employee engagement, organizational culture, accountability, disruptive strategy are done.
2017 CONFERENCE HIGHLIGHTS
Former Award Recipients Participating
Former Baldrige Award recipients participating include Advocate Good Samaritan Hospital, Charleston Area Medical Center Health System, Charter School of San Diego, Chugach School District, Elevations Credit Union, Hill Country Memorial, Iredell-Statesville Schools, Jenks Public Schools, K&N Management, Mid-America Transplant, MidwayUSA, Park Place Lexus, Pewaukee School District, PricewaterhouseCoopers Public Sector, The Ritz-Carlton Hotel Company, L.L.C., Southcentral Foundation, and the University of Wisconsin-Stout.
Baldrige Foundation Awards Luncheon
Harry S. Hertz Leadership Award
E. David Spong Lifetime Achievement Award
Both awards will be presented Tuesday, April 4 during a special luncheon. The presentation will be followed by remarks from the recipients.
Category Best Practices Sessions
The 2016 Category Best Practice recipients will share best practices during special afternoon concurrent sessions on Tuesday, April 4. These organizations (listed with the categories for which they are acknowledged) are:
City of Fort Collins, Fort Collins, Colorado—leadership
Kaiser Permanente San Diego, San Diego, California—leadership
Maury Regional Medical Center, Columbia, Tennessee—leadership
Duke University Hospital, Durham, North Carolina—leadership and strategy
Park Place Lexus of Texas, Plano, Texas—customers
Southern Management Corporation, Vienna, Virginia—workforce
Communities of Excellence Session
The Communities of Excellence 2026 initiative will be highlighted during a concurrent session.
29th Quest Conference Sponsors
- CAMC Health System - Lunch
- Center for Organ Recovery & Education (CORE) - Conference Bags
- Donor Alliance - Ice Cream Break
- Elevations Credit Union - Charging Stations
- Memorial Hermann Sugar Land Hospital - Travel Mugs
- Mid-America Transplant - Mobile App
2017 BONUS Baltimore Attraction
A Festival of Light, Music, and Innovation (March 31–April 8, 2017)
The 30th Annual Quest for Excellence Conference
April 8-11, 2018
Baltimore Marriott Waterfront