For more than 32 years, the Baldrige Excellence Framework® has empowered organizations to accomplish their missions, improve results, and become more competitive. The Baldrige Excellence Framework® includes the Criteria for Performance Excellence®, core values and concepts, and guidelines for evaluating your processes and results.
The Baldrige Excellence Framework® is all about helping you innovate and improve. Available for Business/Nonprofit (including Manufacturing, Service, Small Business, Nonprofit, and Government), Education, and Health Care sectors. Learn about the Impacts of Baldrige.
Beginning with the 2024 award cycle, the Criteria for Performance Excellence® found within the Baldrige framework are not identical to the Baldrige Award Criteria. (However, the Baldrige Award Criteria are derived from the concepts in and content of the framework.)
An organization seeking to improve and become more resilient should use the Baldrige Excellence Framework® and the Criteria for Performance Excellence® for guidance, for self-assessment, and eventually as an application to a Baldrige-based Alliance for Performance Excellence program.
When a high-performing organization feels it is ready to be recognized on the national stage, it should use the separate award criteria to apply for the Baldrige Award.
A Baldrige-based self-assessment can help your organization improve and succeed. The Baldrige Excellence Framework® can help you improve communication, productivity, and effectiveness and achieve your strategic goals. Use Baldrige Improvement Tools to help you get started.
The Baldrige Excellence Builder® is another way to get started. It is based on the Baldrige Excellence Framework® and its Criteria for Performance Excellence®. Use the Excellence Builder to assess your organization against the most important features of organizational performance excellence and learn about the Baldrige Excellence Framework.
Download the Baldrige Excellence Builder® for free or purchase bulk copies of 10.
Learn about other Baldrige Products and Services to help your organization succeed.
What People Are Saying
Gordon Black, Former Chairman and CEO, Harris/Black International Ltd.
Jim Collins, author of Good to Great: Why Some Companies Make the Leap . . . and Others Don’t
Purchase Baldrige Excellence Framework Business/Nonprofit, Education, Health Care
Purchase Previous Framework Versions: 2021-2022, 2019-2020
2023-2024 Self-Analysis Worksheet Word
Changes from the 2021–2022 Baldrige Excellence Framework PDF
Baldrige Excellence Builder
Baldrige Key Terms
Baldrige Improvement Tools
Foundations for a Successful Business