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Closing Keynote Speaker for 34th Quest for Excellence Donald Berwick photo.

Don Berwick to Share Health Care Insights at Baldrige Conference

March 28, 2023

During the Baldrige Program’s 34th Quest for Excellence® Conference next week, Donald (“Don”) Berwick will draw on his leading expertise and experience in U.S. health care to discuss health care

Insights on the road to performance excellence by Dr. Harry Hertz, Director Emeritus Baldrige Performance Excellence Program. Shows him driving in a car looking at road signs for Results at next exit.

Do You Really Want Employees to Stay?

March 14, 2023

Harry Hertz “The Baldrige Cheermudgeon”

The factors affecting employee engagement have changed dramatically over the last few years. In consideration of off-site employees returning to the office/work site, baby boomers retiring in growing

34th Quest Conference Opening Keynote Speaker Duncan Wardle photo.

Quest Keynote Speaker to Share a Toolkit for Innovation

March 7, 2023

Dawn Bailey

At the Baldrige Program's upcoming, 34th Quest for Excellence® Conference, Duncan Wardle will draw on his experience as founder of ID8 and former head of innovation and creativity at The Walt Disney

Group of co-workers standing together in conference room.

Best Practices for Weathering “Staffing Storms” (Part II)

February 28, 2023

Dawn Bailey

In the recent article “The Perfect Storm of Staffing Shortages” in the Winter 2022 edition of Arkansas Hospitals magazine, Kay Kendall discusses the “throes of a staffing storm” facing organizations

Group of medical professionals standing together in hospital.

Best Practices for Weathering “Staffing Storms” (Part I)

February 21, 2023

Dawn Bailey

In a recent article “The Perfect Storm of Staffing Shortages” in the Winter 2022 edition of Arkansas Hospitals magazine, Kay Kendall discusses the “throes of a staffing storm” facing organizations