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Baldrige Excellence Framework (Health Care)

2023-2024 Baldrige Excellence Framework Health Care feature image

2023–2024 edition

Proven Leadership and Management Practices for High Performance

Purchase your copy today.

This leadership and performance management framework (for the health care sector) empowers your organization to accomplish its mission, improve results, and become more competitive. The 2023–2024 Baldrige Excellence Framework® (Health Care) booklet includes

  • the Health Care Criteria for Performance Excellence® (covering critical aspects of achieving excellence throughout your organization),
  • core values and concepts (beliefs and behaviors found in high-performing organizations),
  • guidelines for responding to the Health Care Criteria and evaluating and scoring processes and results, and
  • a glossary of key terms.

Criteria Commentary

Learn about the Criteria categories and items in the Criteria Commentary.

The Baldrige Criteria for Performance Excellence Overview consists of the six categories (Organizational Profile, Leadership, Strategy, Customers, Measurement, Analysis, and Knowledge Management, Workforce, Operations, and Results).

Health Care Framework Overview


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Getting Started

How Baldrige Works
Baldrige Excellence Builder
Self-Assessing Your Organization
Create an Organizational Profile
Baldrige Award


About the Baldrige Framework (Health Care)
Purchase Baldrige Excellence Framework Business/Nonprofit, Education, Health Care
2023-2024 Self-Analysis Worksheet Word
Baldrige Excellence Builder
Baldrige Key Terms
Baldrige Improvement Tools
Foundations for a Successful Business

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    (301) 975-2036
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    Gaithersburg, MD 20899-1020
Created January 27, 2010, Updated February 5, 2024