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Baldrige Program Impacts

The ratio of the Baldrige Program’s benefits for the U.S. economy to its costs is estimated at 820 to 1, 124 Baldrige Award winners serve as national role models, 2010­–2020 award applicants represent 676,535 jobs, 5,001 work sites, over $189 billion in revenue/budgets, and about 614 million customers served, 248 Baldrige examiners volunteered roughly $5.6 million in services in 2020, Baldrige-based programs annually evaluate and recognize more than 1,000 organizations that use the Baldrige Framework.

820 to 1: Ratio of Baldrige Program benefits for the U.S. economy to program costs
(Economic Evaluation of the Baldrige Performance Excellence Program, December 2011)

124: Baldrige Award winners 
(including 8 two-time winners and 1 three-time winner) serving as national role models

85%: Median growth in revenue for two-time Baldrige Award winners

55.5%: Median job growth for two-time Baldrige Award winners
(compared with 4.6% for a matched set of industries and time periods)

2010–2020 Baldrige Award applicants represent

  • 675,535 jobs

  • over $189 billion in revenue/budgets

  • about 614 million customers served

$5.6 million: value of services donated by 248 national Baldrige examiners in 2020

1,000+: organizations evaluated annually by Baldrige-based state, regional, and sector-based programs 

Baldrige Impacts in Health Care

  • A study by Truven Health Analytics links hospitals that adopt and use the Baldrige Criteria to successful operations, management practices, and overall performance.
  • 65% of hospitals are likely to "use the Baldrige Criteria for Performance Excellence as a systematic framework for performance improvement or as an internal assessment tool" by 2018, according to survey results reported in Futurescan 2013 PDF.
  • According to the same survey, 41% of hospitals are likely to submit an application for the Baldrige Award or a state-level Baldrige-based award by 2018.

Baldrige Impacts, State by State

Learn more about impacts and benefits in each state.

Baldrige Infographics

Baldrige Helping Organizations Succeed for 30 Years
Baldrige Criteria: Thirty Years of Evolution = Revolutionary Change


Results with Baldrige
Baldrige is "A Huge Return on Your Investment"
Research on Baldrige

Related Links

How Baldrige Works
Purchase Baldrige Excellence Framework Business/Nonprofit, Education, Health Care
Baldrige Products and Services
Baldrige Award
Baldrige Award Recipient Listing
Baldrige FAQs


  • Baldrige Customer Service
    (301) 975-2036
    100 Bureau Drive, M/S 1020
    Gaithersburg, MD 20899-1020
Created June 10, 2011, Updated February 12, 2021