Jerry Rose, Vice President, Cargill, Inc.
At Quest for Excellence XXII in April 2010, Jerry Rose showed this slide to demonstrate the return on investment of using Baldrige.
Cargill color-codes its businesses based upon their degree of deployment of the Baldrige Criteria. Gold represents businesses with a high degree of deployment; Blue represents businesses with partial deployment; and White represents businesses beginning the Baldrige journey.
The slide shows that the Cargill businesses with a high degree of deployment of the Baldrige Criteria have achieved 30% cumulative earnings after taxes vs. budget vs. 13% for Cargill businesses with partial Baldrige deployment and -12% for Cargill businesses just beginning use of Baldrige.
So, in Jerry’s words, is there payback? Yes. According to Jerry, “deciding to embrace the Baldrige program in your company is a commitment to a journey. It takes time, it takes dedication and it takes resources. What I know for sure is that there is a huge return on your investment.”