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Baldrige Examiner Qualifications

Baldrige Award Process Update - Examiner Recruitment and Selection for 2024 

The Baldrige Program has made the decision to streamline the examiner application, selection, and training processes for 2024 by only selecting master, senior, and returning Baldrige examiners  who served in 2021 or 2022. This will help ensure we can focus our time and efforts on effectively designing and rolling out the revised award process itself. Should it be necessary, we will do some targeted recruitment of experienced examiners who served prior to 2021 to ensure appropriate balance, sector representation, and industry expertise on the Board of Examiners. 

While we do not yet know the number and type of applicant organizations who will apply in 2024, we do know that the streamlined award evaluation process will utilize smaller examiner teams, limiting the number of examiners that can serve during the 2024 award process. We will broaden recruitment and selection for 2025 and beyond. Although you may not serve as an examiner during the 2024 award process we encourage you to support your state Baldrige-based Alliance program.

Become a Baldrige Examiner | Examiner Role | Qualifications | Apply | Testimonials | Award

U.S. Citizen or Permanent United States Resident

To be a Baldrige examiner, you must be a citizen or permanent resident of the United States. If you are selected to serve on the Board of Examiners, you will be required to show proof of citizenship or your permanent residency. A list of valid documentation will be provided upon your selection notification. You will not be denied consideration or appointment on the grounds of race, creed, color, national origin, age, sex, or disability.

Expertise in the Baldrige Criteria Categories

We look carefully at your experience in the seven Baldrige Excellence Framework and Criteria categories. Your work experience may demonstrate expertise in several of these categories. For example, you may understand Workforce (Category 5) because of relevant supervisory experience. Significant experience in production leadership may have given you an understanding of Operations (Category 6), and marketing experience may mean that you understand Customers (Category 3).

In-Depth Experience in Several Sectors or a High-Need Area

We consider whether you have in-depth experience in multiple industry sectors (e.g., manufacturing, service, health care, education, or nonprofit settings including government). In addition, we look at your expertise in professions of high need such as chief medical officers, chief nursing officers, physicians, nurses, and other health care clinicians, senior leaders in medium and large organizations; individuals with senior leadership experience in education including K-12, higher ed., and technical schools; individuals with senior-level experience in nonprofit organizations, particularly utilities and other government organizations, and individuals with knowledge of and experience working in joint ventures and other complex governance structures.

Knowledge, Skills, and Abilities

We also consider your knowledge, skills, and abilities in the following areas:

  • statistical methods and evaluation of financial results
  • analysis (particularly relating to organizational evaluation)
  • oral and written communication
  • interpersonal communication (because such skills will enable you to be an effective team member)
  • experience in the use of Microsoft Office software, virtual meeting platforms (Zoom, MS Teams, etc.) and other web-based applications. 

Past Performance on the Board of Examiners

While we value the willingness of every board member to serve, there are occasions where a board member does not meet the demands of the training program and evaluation timelines, work schedules, or work assignments. These circumstances will be considered when selecting returning examiner applicants.

Disclosure of Conflicts of Interest

In the application, we'll ask you to electronically sign a statement indicating that you understand the Baldrige Program's requirements for Disclosure of Conflicts of Interest.

Related Links

Board of Examiners Listing
Judges Panel Listing and Charter
Examiner Resource Center


  • Baldrige Customer Service
    (301) 975-2036
    100 Bureau Drive, M/S 1020
    Gaithersburg, MD 20899-1020
Created October 20, 2010, Updated January 4, 2024