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Baldrige Examiner Role

Baldrige Award Process Update - Examiner Recruitment and Selection for 2024 

The Baldrige Program has made the decision to streamline the examiner application, selection, and training processes for 2024 by only selecting master, senior, and returning Baldrige examiners  who served in 2021 or 2022. This will help ensure we can focus our time and efforts on effectively designing and rolling out the revised award process itself. Should it be necessary, we will do some targeted recruitment of experienced examiners who served prior to 2021 to ensure appropriate balance, sector representation, and industry expertise on the Board of Examiners. 

While we do not yet know the number and type of applicant organizations who will apply in 2024, we do know that the streamlined award evaluation process will utilize smaller examiner teams, limiting the number of examiners that can serve during the 2024 award process. We will broaden recruitment and selection for 2025 and beyond. Although you may not serve as an examiner during the 2024 award process we encourage you to support your state Baldrige-based Alliance program.

Become a Baldrige Examiner | Role | Qualifications | Apply | Testimonials | Award

Examiner Responsibilities

As a Baldrige Examiner® you will

  • evaluate applicants for the Baldrige Award—the only presidential award for performance excellence and innovation
  • participate in a training course—has been recognized as part of the Baldrige Program's Top Government Leadership Developer Award in the Leadership 500 competition—focused on the New Baldrige Award Criteria for 2024 and the Baldrige award process
  • observe the Terms and Conditions of Appointment, including the Code of Ethical Conduct PDF
  • independently review an application for the Baldrige Award
  • participate in a virtual evaluation team review of the same applicant organization (late June - early August)
  • potentially be asked to join a site visit team (June-July) to conduct an on-site review of an applicant organization—one of the most sought-after leadership development opportunities offered by the Program.
  • prepare the evaluation as a foundation for the feedback report that is sent to the applicant
  • act as an ambassador for the Baldrige Program and for performance excellence
  • receive a recognition certificate honoring your efforts in support of the Baldrige Program

Term of Appointment

Examiners are appointed for approximately one year, beginning in March. Examiners must complete a virtual evaluation of an applicant in order to receive credit for being on the Board of Examiners.

Timeline and Time Commitment

Serving on the Board of Examiners requires extensive training for and completion of Virtual Evaluation of an award application, typically about 95 hours between March and May. Additionally, 25-30% of our examiners complete a site visit, a commitment of up to an additional 70 hours during July. A site visit includes virtual interviews with the applicant and possible travel to the applicant's work site. While participating in a site visit is a large time commitment, we strongly encourage our examiners to be available for site visit. Most of our examiners say that the site visit is the most rewarding part of an examiner's work.

  • You must be able to accommodate the schedule set by your evaluation team during both the Virtual Evaluation and Site Visit phases of the evaluation process—even if your own professional work requires temporary or extended travel or residence outside the United States.
  • You'll be able to complete portions of the work at your workplace or home via telephone and secure Web. 



Time Commitment*


Online training

20-30 hours


Award Evaluation (including planning, preparation, independent evaluation, consensus calls, applicant calls, and post-call work)

50-65 hours


Site visit preparation
25-30% of Board

20-30 hours


Site visit 
25-30% of Board

30-40 hours


*Approximate Time Commitment

Code of Ethical Conduct

As a Baldrige examiner, you'll be expected to observe the Code of Ethical Conduct PDF

Adherence to Award Application Review Processes

You'll be expected to meet all the requirements associated with reviewing an organization's award application fairly and competently. For example, you'll need to use the New Baldrige Award Criteria for 2024 and the corresponding evaluation system, adhere to review processes, meet site visit requirements if you participate, and avoid conflicts of interest. Thorough documentation and written communication are essential.

Assignment of Board Members

We assign examiners to award applications with the goal of ensuring the fairest, most competent evaluation possible. If you are selected to the national Board of Examiners, you'll be assigned to an application based on your knowledge and experience and on the need to avoid conflicts of interest.


  • Baldrige Customer Service
    (301) 975-2036
    100 Bureau Drive, M/S 1020
    Gaithersburg, MD 20899-1020
Created October 20, 2010, Updated January 4, 2024