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Baldrige Examiner Role

Become a Baldrige Examiner | Role | Qualifications | Apply | Testimonials | Award

Examiner Responsibilities

As a Baldrige Examiner you will

  • evaluate applicants for the Baldrige Award—the only presidential award for performance excellence and innovation
  • participate in a training course—recognized as part of the Baldrige Program's Top Government Leadership Developer Award in the Leadership 500 competition—focused on the Baldrige Excellence Framework and Criteria and the Baldrige award process
  • observe the Terms and Conditions of Appointment, including the Code of Ethical Conduct PDF
  • independently review an application for the Baldrige Award
  • participate in a consensus team review of the Award applicant organization via teleconference and an online scorebook
  • prepare the evaluation as a foundation for the feedback report that is sent to the applicant
  • opportunity to help conduct an in-depth, virtual review of an applicant organization
  • act as an ambassador for the Baldrige Program and for performance excellence
  • receive a recognition certificate honoring their efforts in support of the Baldrige Program

Term of Appointment

Examiners are appointed for approximately one year, beginning in April.

Timeline and Time Commitment

Serving on the Board of Examiners requires training for and completion of an Independent Review and a Consensus Review of an award application, typically about 200 hours between April and August. Additionally, 25-30% of our examiners complete a site visit, a commitment of up to an additional 150 hours during September and October, including a seven-day virtual meeting with an award applicant  and completing a team report for the applicant. While participating in a site visit is a large time commitment, we strongly encourage our examiners to be available for site visit work. Most of our examiners say that the site visit is the most rewarding part of an examiner's work.

  • You must be able to accommodate the schedule set by your evaluation team during all phases of the evaluation process—even if your own professional work requires temporary or extended travel or residence outside the United States.
  • You'll be able to complete portions of the work at your workplace or home via telephone and secure Web. 



Time Commitment*

March - May

Online training

50-55 hours


Independent Review

50-70 hours


Consensus Review
(including planning, preparation, consensus calls, and post-call work)

45-60 hours


Site visit preparation
25-30% of Board

20-30 hours


Site visit
25-30% of Board

6-7 days, 12-14 hours per day

*Approximate Time Commitment

Code of Ethical Conduct

As a Baldrige examiner, you'll be expected to observe the Code of Ethical Conduct PDF

Adherence to Award Application Review Processes

You'll be expected to meet all the requirements associated with reviewing an organization's award application fairly and competently. For example, you'll need to use the Baldrige Excellence Framework and Criteria and the corresponding scoring system, adhere to review processes, meet site visit requirements if you participate, and avoid conflicts of interest. Thorough documentation and written communication are essential.

Assignment of Board Members

We assign examiners to award applications with the goal of ensuring the fairest, most competent evaluation possible. You'll be assigned to an application based on your knowledge and experience and on the need to avoid conflicts of interest.


  • Baldrige Customer Service
    (301) 975-2036
    100 Bureau Drive, M/S 1020
    Gaithersburg, MD 20899-1020
Created October 20, 2010, Updated November 30, 2020