As a Baldrige Examiner you will
- evaluate applicants for the Baldrige Award—the only presidential award for performance excellence and innovation
- attend a training course—recognized as part of the Baldrige Program's Top Government Leadership Developer Award in the Leadership 500 competition—focused on the Baldrige Excellence Framework and Criteria and the Baldrige award process
- observe the Terms and Conditions of Appointment, including the Code of Ethical Conduct Word
- independently review an application for the Baldrige Award
- participate in a consensus team review of the Award applicant organization via teleconference and an online scorebook
- prepare the evaluation as a foundation for the feedback report that is sent to the applicant
- opportunity to help conduct an in-depth, on-site review of an applicant organization
- act as an ambassador for the Baldrige Program and for performance excellence
- receive a recognition certificate honoring their efforts in support of the Baldrige Program
Term of Appointment
Examiners are appointed for approximately one year, beginning in April.
Timeline and Time Commitment
Serving on the Board of Examiners requires training for and completion of an Independent Review and a Consensus Review of an award application, typically about 200 hours between April and August. Additionally, 15-20% of our examiners complete a site visit, a commitment of up to an additional 150 hours during September, including a seven-day trip to an award applicant's work site and completing a team report for the applicant. While participating in a site visit is a large time commitment, we strongly encourage our examiners to be available for site visit work. Most of our examiners say that the site visit is the most rewarding part of an examiner's work.
- You must be able to accommodate the schedule set by your evaluation team during all phases of the evaluation process—even if your own professional work requires temporary or extended travel or residence outside the United States.
- You'll be able to complete portions of the work at your workplace or home via overnight mail, telephone, secure fax, and secure Web. You'll need to travel only for training and site visits.
Classroom training in Maryland
(including planning, preparation, consensus calls, and post-call work)
Site visit preparation
15-20% of Board
15-20% of Board
6-7 days, 14-16 hours per day
*Approximate Time Commitment
Code of Ethical Conduct
As a Baldrige examiner, you'll be expected to observe the Code of Conduct Word.
Adherence to Award Application Review Processes
You'll be expected to meet all the requirements associated with reviewing an organization's award application fairly and competently. For example, you'll need to use the Baldrige Excellence Framework and Criteria and the corresponding scoring system, adhere to review processes, meet site visit requirements if you participate, and avoid conflicts of interest. Thorough documentation and written communication are essential.
Assignment of Board Members
We assign examiners to award applications with the goal of ensuring the fairest, most competent evaluation possible. You'll be assigned to an application based on your knowledge and experience and on the need to avoid conflicts of interest.