Baldrige Examiner Training Experience

Registration  |  Course Overview  |  Tuition  |  Location

Baldrige Examiner Training Experience (BETE)- Cancelled for 2020

The Baldrige Performance Excellence Program offers a limited number of seats in its award-winning Examiner Preparation Course through the Baldrige Examiner Training Experience (BETE) program. Learn the same methods and techniques used by examiners to evaluate your organization’s processes and results and drive systematic improvement! Network directly with the Baldrige examiners and staff members throughout the training week.

 BETE Course Overview

The BETE is a 3.5-day training course working side-by-side with Baldrige examiners and staff members. You will be working in groups, learning via the training’s peer-driven, case-study-based approach, to evaluate a fictitious organization’s award application against the Baldrige Criteria. The course does not offer an introductory primer on the Baldrige Criteria. Rather, participants learn to evaluate organizations as Baldrige examiners do, by applying the Criteria using a systematic process. 

Prior to attending the training, each participant is required to complete a 30-40 hour prework activity using a fictitious Baldrige award application. Your prework will be shared with others in the class. In class, participants work in groups at tables, sharing the results of their prework and discussing their findings with other training participants. Learning occurs via these discussions and whole class report outs, which are facilitated by Baldrige staff and experienced examiners and are participant led rather than instructor led. 

Course Objectives

After completing this program, participants will be able to:

• Understand the basic steps of the Baldrige award process and the Baldrige examiner’s role in the process.
• Evaluate an organization’s processes and results using the six-step evaluation process for assessing an applicant’s responses.
• Produce feedback comments to help improve an organization’s processes and results.

Location

Baldrige Performance Excellence Program Headquarters
National Institute of Standards and Technology (NIST)
Gaithersburg, Maryland 

State and Local Training

Interested in training in your area, contact your state or local Baldrige-based program to learn more about the training they offer. Some programs have a variety of training options at different times of the year.

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