The 2013–2014 Baldrige Criteria for Performance Excellence—available in Business/Nonprofit, Education, and Health Care versions.
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In printed copies of the 2013–2014 Education Criteria for Performance Excellence, page 10, requirement 2.1b(1), "health care services" should read "educational programs and services."
In printed copies of the 2013–2014 Health Care Criteria for Performance Excellence, page 10, requirement 2.1b(1), "educational programs and services" should read "health care services."
2013–2014 Criteria for Performance Excellence Business/Nonprofit, Education, Health Care
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