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Learn the Value

Why Baldrige?

Any Organization Can Improve and Excel Using This Management Framework
Organizations everywhere are looking for ways to effectively and efficiently meet their missions and achieve their visions. Thousands of organizations use the Baldrige Excellence Framework and its Criteria for Performance Excellence to guide their enterprises, improve performance, and get enduring results. This proven improvement and innovation framework offers your organization an integrated approach to key management areas:

  • Leadership
  • Strategy
  • Customers
  • Measurement, analysis, and knowledge management
  • Workforce
  • Operations
  • Results

Improve Your Performance

The Baldrige Excellence Framework helps you evaluate performance, assess where improvements or innovation are most needed, and get results. By adopting the systems perspective and other concepts from the Baldrige framework to improve your organization, you become part of a national and global effort to improve the performance of organizations in every sector in order to benefit people served by businesses, health care providers, schools, and government agencies and other nonprofit organizations. You can be proud to know that your employees, customers, board members, and other stakeholders are all better off.

That's why thousands of organizations of all sizes in every sector use Baldrige to improve and excel in their industries—and a select group applies for the Malcolm Baldrige National Quality Award:

Start Benefiting from Baldrige Products and Services Today!

Contact

Baldrige Customer Service:
301.975.2036 Telephone
301.948.3716 Fax
baldrige@nist.gov Email

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Created February 17, 2010, Updated September 30, 2020