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Baldrige: Serving Shareholders and Stakeholders

CEO Issue Sheet - Serving Shareholders Cover Page

Baldrige: Serving Shareholders and Stakeholders(PDF) addresses a significant challenge facing the CEOs of American business. This issue sheet

  • establishes a correlation between award-winning companies and healthy bottom lines;
  • cites a hypothetical stock study, the Baldrige Index, that tracks the performance of Baldrige Award recipients against the performance of companies in other indices, i.e., Standard & Poor's 500 and Morningstar's large cap blend funds (recipients tend to outperform other companies by significant margins); and
  • proposes that more companies consider using the Baldrige Criteria to perform self-assessments, which are a strategic component for many companies striving for performance excellence.

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  • Baldrige Customer Service
    (301) 975-2036
    100 Bureau Drive, M/S 1020
    Gaithersburg, MD 20899-1020
Created January 28, 2010, Updated November 15, 2019