Official websites use .gov
A .gov website belongs to an official government organization in the United States.
Secure .gov websites use HTTPS
A lock (
) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.
Baldrige: Performance Excellence Delivers World-Class Results
Learn how using the Baldrige Excellence Framework and Criteria as a framework for management and performance measurement leads to performance excellence. Baldrige Award recipients in manufacturing, service, and small business have achieved superior results in six areas:
- product and service outcomes
- customer-focused results
- financial and market results
- human resource results
- organizational effectiveness results
- leadership and social responsibility results
CEO Issue Sheet - Baldrige: Performance Excellence Delivers World-Class Results PDF
Resources
Baldrige by Sector: Manufacturing
Baldrige by Sector: Service
Baldrige by Sector: Small Business
Contacts
-
Baldrige Customer Service(301) 975-2036NIST/BPEP
100 Bureau Drive, M/S 1020
Gaithersburg, MD 20899-1020