Skip to main content
U.S. flag

An official website of the United States government

Dot gov

The .gov means it’s official.
Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you’re on a federal government site.

Https

The site is secure.
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

Baldrige: Performance Excellence Delivers World-Class Results

Issue Sheet Excellence Cover Page

Learn how using the Baldrige Excellence Framework and Criteria as a framework for management and performance measurement leads to performance excellence.  Baldrige Award recipients in manufacturing, service, and small business have achieved superior results in six areas:

  • product and service outcomes
  • customer-focused results
  • financial and market results
  • human resource results
  • organizational effectiveness results
  • leadership and social responsibility results

CEO Issue Sheet - Baldrige: Performance Excellence Delivers World-Class Results PDF

Resources

Baldrige by Sector: Manufacturing
Baldrige by Sector: Service
Baldrige by Sector: Small Business

Contacts

  • Baldrige Customer Service
    (301) 975-2036
    NIST/BPEP
    100 Bureau Drive, M/S 1020
    Gaithersburg, MD 20899-1020
Created January 27, 2010, Updated November 15, 2019