Skip to main content
U.S. flag

An official website of the United States government

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

2015–2016 Baldrige Excellence Framework (Health Care)

2015-2016 Baldrige Excellence Framework (Health Care) Cover Photo
A Systems Approach to Improving Your Organization's Performance

Purchase your copy today.

This leadership and performance management framework (for the health care sector) empowers your organization to accomplish its mission, improve results, and become more competitive. The 2015–2016 Baldrige Excellence Framework (Health Care) booklet includes

  • the Health Care Criteria for Performance Excellence (covering critical aspects of achieving excellence throughout your organization),
  • core values and concepts (beliefs and behaviors found in high-performing organizations), and
  • guidelines for responding to the Health Care Criteria and evaluating and scoring processes and results.

Criteria Category and Item Overview

Learn about the Baldrige Excellence Framework and Criteria categories and items.

2015–2016 Baldrige Excellence Framework Overview (Health Care)

Health Care Framework Criteria Overview
(JPEG, EPS)

 


Explore Free Content


Getting Started

How Baldrige Works
Baldrige Excellence Builder: 2017–2018, 2015–2016
Self-Assessing Your Organization
Create an Organizational Profile
Baldrige Award


Resources

Purchase Baldrige Excellence Framework Business/Nonprofit, Education, Health Care
Self-Analysis Worksheet Word
Baldrige Excellence Builder
Baldrige Key Terms
Baldrige Improvement Tools
The Baldrige Criteria 101 Word

Related Links

How Baldrige Works
Baldrige Impacts
Self-Assessing Your Organization
Baldrige Products and Services
Baldrige Award
Baldrige Award Recipient Listing
Baldrige FAQs


You need to have Acrobat Reader installed on your computer to view the PDF file. If you do not have Acrobat Reader installed on your computer, download the program at http://get.adobe.com/reader. People with visual disabilities can download tools and information at http://www.adobe.com/accessibility to help make Adobe PDF files accessible.

Contacts

  • Baldrige Customer Service
    (301) 975-2036
    NIST/BPEP
    100 Bureau Drive, M/S 1020
    Gaithersburg, MD 20899-1020
Created December 13, 2016, Updated November 15, 2019