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2015–2016 Baldrige Excellence Framework

2015-2016 Baldrige Excellence Framework Cover Photo
A Systems Approach to Improving Your Organization's Performance

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This leadership and performance management framework empowers your organization to accomplish its mission, improve results, and become more competitive. The 2015–2016 Baldrige Excellence Framework booklet includes

  • the Criteria for Performance Excellence (covering critical aspects of achieving excellence throughout your organization),
  • core values and concepts (beliefs and behaviors found in high-performing organizations), and
  • guidelines for responding to the Criteria and evaluating and scoring processes and results.

Criteria Category and Item Overview

Learn about the Baldrige Excellence Framework and Criteria categories and items.

2015–2016 Baldrige Excellence Framework Overview (Business/Nonprofit)

Framework Criteria Overview

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Getting Started

How Baldrige Works
Baldrige Excellence Builder: 2017–2018, 2015–2016
Self-Assessing Your Organization
Create an Organizational Profile
Baldrige Award


Purchase Baldrige Excellence Framework Business/Nonprofit, Education, Health Care
Self-Analysis Worksheet Word
Baldrige Excellence Builder
Baldrige Key Terms
Baldrige Improvement Tools
The Baldrige Criteria 101 Word

Related Links

How Baldrige Works
Baldrige Impacts
Self-Assessing Your Organization
Baldrige Products and Services
Baldrige Award
Baldrige Award Recipient Listing
Baldrige FAQs

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Created December 13, 2016, Updated November 15, 2019