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Baldrige Excellence Framework

Photo of the Baldrige Excellence Framwork Overview with Award Recipient photos in the background.

Proven Leadership and Management Practices for High Performance

For more than 32 years, the Baldrige Excellence Framework® has empowered organizations to accomplish their missions, improve results, and become more competitive. The Baldrige Excellence Framework® includes the Criteria for Performance Excellence®, core values and concepts, and guidelines for evaluating your processes and results.

The Baldrige Excellence Framework® is all about helping you innovate and improve. Available for Business/Nonprofit (including Manufacturing, Service, Small Business, Nonprofit, and Government), Education, and Health Care sectors. Learn about the Impacts of Baldrige.

The 2023–2024 Baldrige Excellence Framework® features a focus on

  • organizational agility, innovation, and transformation
  • risk management and supply-chain resilience
  • societal contributions and environmental sustainability
  • the changing nature of work and workforce needs
  • diversity, equity, and inclusion

Purchase your copy today.

Beginning with the 2024 award cycle, the Criteria for Performance Excellence® found within the Baldrige framework are not identical to the Baldrige Award Criteria. (However, the Baldrige Award Criteria are derived from the concepts in and content of the framework.) 

An organization seeking to improve and become more resilient should use the Baldrige Excellence Framework® and the Criteria for Performance Excellence® for guidance, for self-assessment, and eventually as an application to a Baldrige-based Alliance for Performance Excellence program

When a high-performing organization feels it is ready to be recognized on the national stage, it should use the separate award criteria to apply for the Baldrige Award.

Get Started with Self-Assessing Your Organization

A Baldrige-based self-assessment can help your organization improve and succeed. The Baldrige Excellence Framework® can help you improve communication, productivity, and effectiveness and achieve your strategic goals. Use Baldrige Improvement Tools to help you get started.

2023-2024 Baldrige Excellence Builder Cover

2023–2024 edition

The Baldrige Excellence Builder® is another way to get started. It is based on the Baldrige Excellence Framework® and its Criteria for Performance Excellence®. Use the Excellence Builder to assess your organization against the most important features of organizational performance excellence and learn about the Baldrige Excellence Framework.

Download the Baldrige Excellence Builder® for free or purchase bulk copies of 10.

Learn about other Baldrige Products and Services to help your organization succeed.

What People Are Saying

most influential document in business

Gordon Black, Former Chairman and CEO, Harris/Black International Ltd.

The publication containing the Baldrige Criteria is probably the single most influential document in the modern history of American business.

powerful set of mechanisms

Jim Collins, author of Good to Great: Why Some Companies Make the Leap . . . and Others Don’t

 I see the Baldrige process as a powerful set of mechanisms for disciplined people engaged in disciplined thought and taking disciplined action to create great organizations that produce exceptional results.


Purchase Baldrige Excellence Framework Business/Nonprofit, Education, Health Care
Purchase Previous Framework Versions: 2021-2022, 2019-2020
2023-2024 Self-Analysis Worksheet Word
Changes from the 2021–2022 Baldrige Excellence Framework PDF
Baldrige Excellence Builder
Baldrige Key Terms
Baldrige Improvement Tools
Foundations for a Successful Business

Related Links

How Baldrige Works
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  • Baldrige Customer Service
    (301) 975-2036
    100 Bureau Drive, M/S 1020
    Gaithersburg, MD 20899-1020
Created August 10, 2016, Updated February 12, 2024