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Baldrige Performance Excellence Program

Baldrige: Performance Excellence Delivers World-Class Results

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Issue Sheet Excellence Cover Page

Learn how using the Baldrige Excellence Framework and Criteria as a framework for management and performance measurement leads to performance excellence.  Baldrige Award recipients in manufacturing, service, and small business have achieved superior results in six areas:

  • product and service outcomes
  • customer-focused results
  • financial and market results
  • human resource results
  • organizational effectiveness results
  • leadership and social responsibility results

CEO Issue Sheet - Baldrige: Performance Excellence Delivers World-Class Results PDF

Resources

Baldrige by Sector: Manufacturing
Baldrige by Sector: Service
Baldrige by Sector: Small Business

Performance excellence, Baldrige award, Baldrige examiners, Baldrige Framework and Criteria and Best practices

Contacts

  • Baldrige Customer Service
    (301) 975-2036
    NIST/BPEP
    100 Bureau Drive, M/S 1020
    Gaithersburg, MD 20899-1020
Created January 27, 2010, Updated August 26, 2025
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