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Your Guide to Performance Excellence

Your Reference Guide Cover

Your Guide to Performance Excellence PDF

This introduction to the Baldrige Program and performance excellence explains the benefits of Baldrige and the tools, approaches, and resources available to you.

  • Who We Are
  • What We Do
  • What Is Performance Excellence?
  • What Baldrige Offers You
  • What Makes Baldrige Different
  • Begin Your Journey
  • Benefits of Submitting a Baldrige Application
  • More Learning Opportunities

You need to have Acrobat Reader installed on your computer to view the PDF file. If you do not have Acrobat Reader installed on your computer, download the program at People with visual disabilities can download tools and information at to help make Adobe PDF files accessible.


  • Baldrige Customer Service
    (301) 975-2036
    100 Bureau Drive, M/S 1020
    Gaithersburg, MD 20899-1020
Created August 3, 2009, Updated November 15, 2019