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Baldrige in Health Care: Performance Excellence Delivers World-Class Results

Performance Excellence Delivers World-Class Results Health Care

Baldrige in Health Care: Performance Excellence Delivers World-Class Results PDF

CEO Issue Sheet

Learn how using the Baldrige Excellence Framework (Health Care) as a framework for management and performance measurement leads to performance excellence.  Baldrige Award recipients in health care have achieved superior results in six areas:

  • health care and service delivery outcomes
  • patient- and other customer-focused outcomes
  • financial and market outcomes
  • human resource outcomes
  • organizational effectiveness outcomes
  • leadership and social responsibility outcomes

Resources

Baldrige by Sector: Health Care

Contacts

  • Baldrige Customer Service
    (301) 975-2036
    NIST/BPEP
    100 Bureau Drive, M/S 1020
    Gaithersburg, MD 20899-1020
Created January 27, 2010, Updated November 15, 2019