Measurement Assurance Basics

At the end of this webinar, using your notes and ISO/IEC 17025:2017 participants will be able to:

• DESCRIBE their measurement assurance system during a Management Review;
• REVIEW example control charts for problems, trends, and stability and be able to
• IDENTIFY assignable causes and possible action items; and
• CONDUCT a system level assessment of their Measurement Assurance components.

Laboratory metrology staff and administrators who are new to measurement assurance with control charts or who would like to review the SOP 30. The session would also be useful for metrology staff who will be conducting on-the-job-training for new staff members.

• Read SOP 9, Control Charts for Calibration of Mass Standards, and SOP 30, Process Measurement Assurance Program. Available here: Resources: Standard Operating Procedures (SOPs)
• Review at least one control chart for your laboratory using the SOP 9 Appendix A Checklist for Creation or Evaluation of Control Charts. Determine if action items are needed to make improvements.

1. Complete the Measurement Assurance System Assessment for ONE measurement parameter in your laboratory and submit it to the instructor for review prior to the session. We will share and review completed assessments during the webinar.

The current registration fee for webinars is $350 and confirmed participants will be sent payment instructions. Registration fees for State weights and measures metrologists are funded by NIST OWM.

• Identify a Scheduled Class – Review the OWM Training and Events calendar to identify a scheduled class for this course.
• Request a Scheduled Class – After creating an OWM Contacts System account, request a class in the OWM Contacts System or login to your existing account. View the videos below for detailed instructions.
• Request an Unscheduled Course – To indicate your interest in an unscheduled course, visit the OWM Contacts System Menu to review “Courses,” select the Course title, and submit your interest. Unscheduled course requests are periodically reviewed by the instructor. Classes for a course may be scheduled based on the level of participant interest. OWM schedules classes when the minimum number of orders are received.
• For additional information, please see the Training FAQs or OWM Contacts System Help, or email your questions to owm [at] nist.gov (owm[at]nist[dot]gov).

The webinar will be a live stream, so participants must have a constant connection during the webinar (hard-wired is preferred).

Operating System (browser) configurations:

1. Windows
   1. Windows 10, 8.1 (32-bit/64-bit), Windows 7 (32-bit/64-bit)
   2. Microsoft Internet Explorer 11 or later, Windows Edge browser, Mozilla Firefox, and Google Chrome
   3. For HTML Client - Google Chrome (v70.0 & above), Mozilla Firefox (v65.0 & above), and Edge (v42.0 & above)
2. Mac OS
   1. Mac OS X 10.12, 10.13 and 10.14
   2. Mozilla Firefox, Apple Safari, Google Chrome
   3. For HTML Client - Google Chrome (v70.0 & above), Apple Safari (v12.0 & above), and Mozilla Firefox (v65.0 & above)
3. Linux
   1. Ubuntu 16.04; Red Hat Enterprise Linux 6
   2. No application support is available for Linux. Users on Linux can attend meetings in a browser.
   3. Google Chrome, Adobe Flash Player 23.0
4. Mobile
   1. The Adobe Connect app for iOS and Android requires Adobe Connect Server version 8.2 or later
   2. Google Android 4.4 or later
   3. Apple iOS: iOS 8.1.2 or later

Some features may not be enabled in all Adobe Connect meetings if one is using an Adobe Connect Server older than version 9.4.2 (required for Custom pods) --- NOTE: OWM discourages using the Adobe Connect app for iOS and Android because engaging with highly technical content and interactive polls are challenging on a small screen.

Media players

• In order to access the event, you must have, at a minimum, Adobe® Flash® Player 13 or higher installed on your computer. Please visit http://get2.adobe.com/flashplayer/ to download the Flash Player.

International Phone Calls

• Before the webinar – Participants are responsible for verifying and testing that international calling is enabled on any telephone extension that will be used during the webinar. Some organizations permit only domestic calls, which may restrict the participant from making an international call to the OWM toll-free number. A request to enable international call services may be necessary. Failing to test the international phone service could prevent participation in the webinar.

Optional: If you have never attended an Adobe Connect meeting before:

• Adobe Connect Learn & Support: https://helpx.adobe.com/support/connect.html

*Adobe, the Adobe logo, Acrobat and Adobe Connect are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.