Description and Purpose:
This 2-hour webinar introduces the Laboratory Management Review process, an important tool to foster communication between top management and laboratory personnel to improve laboratory operations to produce quality calibrations and highly satisfied customers.
As an IACET Accredited Provider, the NIST Office of Weights and Measures (OWM) Training Program offers IACET CEUs for its learning events that comply with the ANSI/IACET Continuing Education and Training Standard.
OWM is authorized to issue IACET CEUs for this ANSI/IACET Standard-compliant training event.
Course Info
Learning Objectives
At the end of (or during) this session, using your notes, ISO/IEC 17025:2017 and NIST Handbook 143, you will:
- IDENTIFY management review criteria (Section 8.9) in ISO/IEC 17025, NIST Handbook 143, and your laboratory quality manual and related procedures;
- LIST the personnel that should participate in a management review;
- LIST the 15 elements that are typically discussed during a management review; • SELECT sources of objective evidence that are used during a management review;
- DISCUSS the value and benefits of management reviews; and
- APPLY the management review and process to laboratory scenarios.
Audience
Laboratory personnel who have responsibilities for developing, implementing, and/or improving the quality management system in their laboratory as well as those who are seeking OWM recognition and/or accreditation or improvements to support recognition/accreditation. This webinar is especially useful for administrative or management staff who participate in management reviews and monitor the implementation and effectiveness of the resulting action items. This webinar is especially helpful for laboratory personnel and for the managers/administrators involved in the regular management review sessions. This course is also available for non-weights and measures participants.
Pre-Work
To complete the pre-work, participants will need the following resources:
- o ISO/IEC 17025:2017 (Section 8.9 Management Reviews) and NIST Handbook 143
- Laboratory policy and procedure for conducting a Management Review.
- Laboratory’s most recent Management Review.
- If you are planning on opening (or-reopening) a laboratory, please contact the instructor for an alternative pre-work assignment.
Pre-Work Deadline: Pre-work should be submitted to the instructor per the instructions.
Registration Fee
The current registration fee for webinars is $350 and confirmed participants will be sent payment instructions. Registration fees for State weights and measures metrologists are funded by NIST OWM.
General Info & Requirements
Course Sign-up and Confirmation
- Identify a Scheduled Class – Review the OWM Training and Events calendar to identify a scheduled class for this course.
- Request a Scheduled Class – After creating an OWM Contacts System account, request a class in the OWM Contacts System or login to your existing account. View the videos below for detailed instructions.
- Request an Unscheduled Course – To indicate your interest in an unscheduled course, visit the OWM Contacts System Menu to review “Courses,” select the Course title, and submit your interest. Unscheduled course requests are periodically reviewed by the instructor. Classes for a course may be scheduled based on the level of participant interest. OWM schedules classes when the minimum number of orders are received.
- For additional information, please see the Training FAQs or OWM Contacts System Help, or email your questions to owm [at] nist.gov (owm[at]nist[dot]gov).
Minimum Requirement(s)
Successful completion includes completing pre-work assignment, full attendance, and active participation in the session activities and discussions.
Technology Requirement(s)
Microsoft Teams requirements:
- Computer. At least a 1.1 GHz, two-core processor, 4GB of RAM, and 3GB of hard drive space for basic use. For a better experience, especially with video, a more powerful processor like a 4-core model is recommended.
- Software and Operating System. The operating system must be a supported version of Windows, macOS, or Linux, or a mobile OS like Android or iOS.
- Windows: Windows 11, Windows 10 (excluding LTSC), Windows 10 on ARM, Windows 8.1, Windows Server 2019, Windows Server 2016, and Windows Server 2012 R2.
- macOS: Check the specific requirements for the version of macOS you are using.
- Linux: Teams for Linux is available as a progressive web app (PWA) and works on supported desktop environments like GNOME or KDE.
- Mobile: Supported on the last four major versions of Android and the last two major versions of iOS.
- Internet Network (Bandwidth): A fast internet connection is recommended for video calls and screen sharing. Microsoft recommends a minimum of 10 mbps up/down per Teams Room. Teams prioritizes audio over video quality.
- Display. Minimum 1024x768 resolution.
- Video camera. USB 2.0.
- Speakers.
- Microphone.