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Harry Hertz “The Baldrige Cheermudgeon”

A Time for Renewal

May 30, 2017

My title probably has you thinking about some life-changing transition or a big vacation to refresh or, maybe, a new exercise regimen. If that is the case, I am

It's Like Sampling and Buying Jam

April 11, 2017

This is about strategic thinking. However, I need to preface it with a story. It all started with an NPR broadcast recently that discussed data from a TED

The Emergent Organization, Strategy, and Innovation

February 14, 2017

According to Beth Comstock, we are in an emergent era, characterized by a constant state of evolution, in which complexity can arise from simplicity and order

All Organizations Are Imperfect in Their Own Way

January 24, 2017

Even the best organizations are imperfect. High-performing organizations strive for six sigma performance, but that is striving for 3.4 defects per million

A Time for All of Us to "Pardon the Turkey"

December 1, 2016

Once again this Thanksgiving, the President carried out the ritual of pardoning the White House turkey. It caused me to wonder about the history behind this

A Systems Perspective to Leadership and Strategy

November 22, 2016

I recently read a summary of an interview with Wharton Professors Harbir Singh and Mike Useem. The interview relates to their new book, The strategic leaders

OED Watch Out!

October 11, 2016

Yes, it is time for the Oxford English Dictionary (OED) to pay attention! Having recently seen an article in the Guardian about the new additions to the OED, it

Will Social Technologies Drive Business Model Innovation?

September 22, 2016

I recently read a McKinsey article on the evolution of social technology use by companies. The article was based on surveys of 2700 global executives spanning

Doing What I Love

August 4, 2016

In this more personal column I want to answer a question that many people ask me. The question is, am I enjoying "retirement" and what am I doing to keep busy

The Baldrige Hockey Puck

July 14, 2016

I recently had a conversation with some of the Baldrige Program staff about the new Baldrige Framework diagram issued in 2015, and sometimes referred to as the

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About this blog

Blogrige, the official blog of the Baldrige Performance Excellence Program, shares practical guidance, success stories, examples, and inspiration on how Baldrige resources can support your long-term success, whether your organization is large or small, has one site or worldwide locations, and is just getting started or continuously improving.

The Baldrige Program offers a comprehensive and proven leadership and management framework that focuses on results in all areas of your organization. Learn more about the Baldrige Program, the products and services available to help your organization succeed, and how to self-assess using the Baldrige framework.

If you have any questions about Blogrige, please contact Baldrige Customer Service at baldrige [at] nist.gov (baldrige[at]nist[dot]gov).

The views presented here are those of the author and do not necessarily represent the views or policies of NIST.

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