Skip to main content
U.S. flag

An official website of the United States government

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Blogrige

The Official Baldrige Blog

Harry Hertz “The Baldrige Cheermudgeon”

Avoid Startling Statistics

I recently have seen some startling statistics from Gallup and Glassdoor about employee and customer engagement. I hope those statistics do not represent data

The Baldrige Criteria Are Insufficient

For people who have known me for years, you probably never thought you would hear me say, "The Baldrige Criteria for Performance Excellence are an insufficient

Let the Soap and Water Flow (Maybe!)

Last week was the final straw! It drove me to writing a blog posting. It took three sinks to wash my hands in a public restroom (fortunately, it had three sinks

I Really Care!

"In the future, if you don't have worthwhile input, please just don't speak." How is that statement for motivating and encouraging you? Have those words, or

So What Is Strategic Alignment?

Vacation I recently returned from a family vacation to Hawaii. Our family vacations involve nine people: my wife and I, my two sons and their wives, and my

PC = PM + P²D

Summer 2018 I have always been troubled by the term performance management ( PM) but for years had not really taken the time to explore why it troubled me

Keep on Learning

I recently read a blog post by Mary Jo Asmus entitled " 8 Unexpected Ways to Continue to Develop Yourself as a Leader." Some ways were more obvious (to me) than

What Provides Clarity

I am reminded of the old Abbott and Costello routine, "Who's on First." In the routine, who's on first is a declarative statement, not a question: Who is the
Was this page helpful?