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Blogrige

The Official Baldrige Blog

Harry Hertz “The Baldrige Cheermudgeon”

Dr. Harry Hertz Photo

I am Harry Hertz, the Baldrige Cheermudgeon, and Director Emeritus of the Baldrige Program. I joined the Program in 1992 after a decade in management in the analytical chemistry and chemical sciences laboratories at the National Institute of Standards and Technology (NIST), the home of the Baldrige Program. I started my career at NIST (NBS) as a bench analytical chemist.

My favorite aspects of the Baldrige Program are: (1) the opportunity to interact with leading thinkers from all sectors of the U.S. economy who serve as volunteers in the Baldrige Program, who participate in the Baldrige Executive Fellows Program, and who represent Award applicants at the forefront of the continuous journey to performance excellence, and (2) the intellectual challenge of synthesizing ideas from leading thinkers and from personal research into Insights on the Road to Performance Excellence and other blogs that tackle challenges at the “leading edge of validated leadership and performance practice,” and contribute to the continuous revision of the Baldrige Performance Excellence Framework.

Outside of work I spend my time with family (including three beautiful granddaughters), exercising, baking bread, traveling, educating tomorrow’s leaders, and participating on various boards and board committees.

A Time to Think

Three of the questions in the Senior Leadership item in the Baldrige Excellence Builder are: 1. How do senior leaders set your organization’s vision?; 2. How do

The Challenge of Information Analytics

The catch words in many research papers and business briefs today are big data , data analytics , and digital integration . Whatever it is called and no matter

Ethics: Is the Onus on Business?

I recently read the 2017 Edelman Trust Barometer Global Report . This study, in its 17th cycle in 2017, consisted of an online survey of over 33,000 respondents

From Take Work to Make Work

For me, it started with e-mail on my laptop computer, progressed to cell phones, and then to text messages. When I accepted my first managerial position, I took

Lots of Activity, No Progress

I recently read an HBR blog entitled, "How Aligned Is Your Organization?" The authors attributed a lack of internal organizational alignment to four reasons

A Time for Renewal

My title probably has you thinking about some life-changing transition or a big vacation to refresh or, maybe, a new exercise regimen. If that is the case, I am

It's Like Sampling and Buying Jam

This is about strategic thinking. However, I need to preface it with a story. It all started with an NPR broadcast recently that discussed data from a TED