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Harry Hertz “The Baldrige Cheermudgeon”

Sustainability Hits Top Five CEO Challenges

April 21, 2015

In the recently released Conference Board Report, CEO Challenge 2015, sustainability was listed among the top five challenges for the first time. Although it

Will You Be the Fire Hose or the Nozzle?

April 2, 2015

My sincere wish is that you will be the nozzle. But it sure is tempting to be the fire hose. Right now you are probably asking, what is Harry talking about

The Word Is Out and It Starts with "H"

March 19, 2015

There have been many studies and articles over the years about characteristics of successful CEO's. I tried to summarize some of these characteristics, with a

A Memorable Quest for Excellence Moment

March 12, 2015

Before you read further, get your tissues out. I have had many memorable moments over the years at Quest for Excellence conferences. And I have never left an

It's Not That Simple

February 26, 2015

I have recently read numerous copies of the same short blog post on different web sites. The blog post says there is one simple question to ask that will give

Baldrige Executive Fellows Meet Theodore Roosevelt

January 29, 2015

The Baldrige Executive Fellows just completed another successful meeting. I am always amazed at how much I learn at these meetings from the Baldrige Award

What Happened to the Leading Edge of Validated Management Practice?

January 22, 2015

For those very careful readers of the Baldrige Excellence Framework, you will notice a subtle change in 2015-2016. We no longer refer to the framework as

Are Change Management, Continuous Improvement, and Innovation the Same?

January 6, 2015

Maybe it is semantics, but I think there is benefit in distinguishing among these three concepts, understanding the purpose of each of them, and the

Just One Day...

May 30, 2013

This is a two-part blog, each about just one day. Part A Just one day.... after four weeks of examiner training ended for 2013 it happened. I had a customer

cartoon illustration of distressed rider with head out window of taxi

Don't Lose Your Lunch in a Chicago Taxicab

March 20, 2013

I was in Chicago this week. As in many cities, I had the opportunity to take a few taxi rides. Also, as in many cities, there was a placard with useful

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About this blog

Blogrige, the official blog of the Baldrige Performance Excellence Program, shares practical guidance, success stories, examples, and inspiration on how Baldrige resources can support your long-term success, whether your organization is large or small, has one site or worldwide locations, and is just getting started or continuously improving.

The Baldrige Program offers a comprehensive and proven leadership and management framework that focuses on results in all areas of your organization. Learn more about the Baldrige Program, the products and services available to help your organization succeed, and how to self-assess using the Baldrige framework.

If you have any questions about Blogrige, please contact Baldrige Customer Service at baldrige [at] nist.gov (baldrige[at]nist[dot]gov).

The views presented here are those of the author and do not necessarily represent the views or policies of NIST.

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