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Blogrige

The Official Baldrige Blog

Harry Hertz “The Baldrige Cheermudgeon”

In Memoriam: Photo of Jane Poulter with white lilies in a vase beside frame.

A New Baldrige Star Shines in Heaven*

A Baldrige star has left our earthly realm and now shines brightly in heaven. On August 6 th, 2023, former Baldrige Program staff member Mary Jane Poulter
Baseball pitcher getting ready to throw the ball to the batter with the new time pitch rule showing 15 seconds left.

Baseball, Baldrige, and Change Management

I recently read an article on Forbes website by Michael Peregrine about lessons from this season's changes in baseball's pitch clock that apply to corporate
Harry's Ten New Words showing a dictionary with the words flowing into it.

Hey, Noah Webster, I Am Still Around

On two prior occasions, I was motivated by additions to the Oxford English Dictionary and the Merriam-Webster Dictionary to create and update the Hertz Lexicon
Plumbing for a sink inside the cabinet. Home maintenance (Key Work System). Plumbing repairs electrical repairs and upgrades yard maintenance supplier management (Key Work Processes).

My Life as a Plumber

Background It all started with my bathroom sink. I noticed that it was draining slowly and that I could pull out the pop-up stopper. It was no longer attached
Group of people looking at text on a table that says Community - good health, no poverty, vibrant economy, great quality of life.

I Have a Wicked Dream

Yes, I have a wicked dream. NO, not that definition of wicked. I mean wicked in the sense meant by scientists when they discuss “wicked problems.” Wicked
Photo of angry woman checking out at the supermarket speaking to the cashier.

The Customer Is Always Right. Right?

This is nothing new. The customer is always right. Customers come first. We have heard these adages for a long time. And we have questioned these adages for
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