In 2021, the virtual conference will feature two pre-conference workshops, a senior leader plenary session with live Q&A to kick off the conference, more than 70 on-demand concurrent sessions with current and former Award recipients, and a conference keynote and closing plenary session to wrap up the event. All sessions will be archived, so you can watch them at your convenience and not miss any of the action.
A detailed schedule will be posted by February 2021. All sessions are in Eastern Time.
(Preliminary schedule subject to change)
MONDAY | TUESDAY | WEDNESDAY | THURSDAY
Facilitator: Pattie Skriba, VP Business Excellence, Advocate Good Samaritan Hospital (retired) and member, Baldrige Judges Panel
Facilitator: JoAnn Sternke, Senior Director and Coach, Studer Education and member, Baldrige Judges Panel
The senior leaders of each of the six 2019 Award Recipients will provide an overview of their organizations, their strategic challenges, and the keys to their success.
The senior leaders of each of the five 2020 Award Recipients will provide an overview of their organizations, their strategic challenges, and the keys to their success.
2019 and 2020 Award Recipients each Present on Leadership, Strategy, Customers, Measurement, Analysis & Knowledge Management, Workforce, and Operations; Former Award recipients present special topics
Insights on the latest research and leadership models and tips and tricks to navigate the future workplace from recognized Future of Work influencer Cheryl Cran, CEO of Synthesis at Work Inc. and author of nine books, including the 2nd edition of “NextMapping - Anticipate, Navigate and Create The Future of Work.”
2019 and 2020 Baldrige Award recipients will share one role model best practice as a key takeaway for conference attendees.
Baldrige Program Director Bob Fangmeyer will share his reflections on the conference and provide a brief overview on the future direction for the Quest conference and Baldrige Program.