Quest Sessions and Schedule

Sessions

Offering more than 40 management sessions to choose from, the Quest for Excellence® is the leading conference designed around performance excellence. All types of topics and formats are available to take a deeper dive into areas important to you and your organization, including opportunities to share your own best practices.

(Preliminary schedule subject to change. A detailed schedule will be posted by February 2022.)

SUNDAY  |  MONDAY  |  TUESDAY  |  WEDNESDAY

SUNDAY, APRIL 3

12:00–1:00 pm

Pre-Conference Check-In Opens

1:00–4:00 pm (concurrent sessions, Limited Seating)

Beginner Pre-Conference Criteria Workshop: Getting Acquainted with Baldrige (Optional)

Facilitator: Pattie Skriba, VP Business Excellence, Advocate Good Samaritan Hospital (retired) and Chair, Baldrige Judges Panel

Intermediate Pre-Conference Criteria Workshop: Moving from Interest to Action (Optional)

Facilitator: JoAnn Sternke, Senior Director and Coach, Studer Education and former member, Baldrige Judges Panel

6:00–7:00 PM  

Award Ceremony honoring all of the Award Recipients for the past three years

7:00–8:30 PM  

Reception honoring all of the Award Recipients for the past three years

MONDAY, APRIL 4

7:00 AM–4:30 Pm                                   

Registration Open

7:30–8:30 AM                                  

Continental Breakfast

8:30–8:45 AM

Opening Remarks by Department of Commerce and NIST Hosts

8:45–10:15 AM

Senior Leader Plenary Session, Baldrige Award Recipients 

The senior leaders of Baldrige Award Recipients will provide an overview of their organizations, their strategic challenges, and the keys to their success.

10:15–10:45 AM

Coffee and Networking Break

10:45–11:45 AM

Leadership Q&A Talk Show Panel

Baldrige Program Director will moderate a question-and-answer session with leaders from Baldrige Award Recipients. The talk show format features questions submitted by attendees via the Quest conference app.  

11:45 AM–1:15 PM

Lunch and Networking

1:30–4:30 PM

Concurrent Sessions

Current Award recipients present on a Baldrige Framework process category and related results. Former Award Recipients present special topics affecting role model performance.

3:15–3:45 PM Coffee and Networking Break 

TUESDAY, APRIL 5

7:00 AM–3:45 Pm                                   

Registration Open

7:00–8:00 AM                                  

Continental Breakfast

8:00 AM–12:00 PM

Concurrent Sessions

Current Award recipients present on a Baldrige Framework process category and related results. Former Award Recipients present special topics affecting role model performance.

9:45–10:15 AM Coffee and Networking Break 

12:00–1:45 PM

Baldrige Foundation Awards Luncheon

Awards luncheon honoring the recipients of the 2022 Harry S. Hertz Leadership Award, 2022 David Spong Lifetime Achievement Award, and other awards.

2:00–3:45 PM

Concurrent Sessions

Current Award recipients present on a Baldrige Framework process category and related results. Former Award Recipients present special topics affecting role model performance.
 

WEDNESDAY, APRIL 6

7:00 AM–11:30 Am                                   

Registration Open

7:00–8:00 AM                                  

Continental Breakfast

8:15–8:30 AM AM

Opening Remarks

8:30–9:15 AM

Keynote Presentation, Kai Kight, Compose Your World

Why do some people just play notes they are handed while others write new music in the world? In this captivating presentation, Kai Kight tackles this question, performs original music and shares the inspiring story of how he became an innovative composer in a field of conformity. His session will leave you feeling inspired to take your future into your own hands and bring your unique ideas forward.

9:15–9:45 AM

Coffee and Networking Break

9:45–11:15 AM

One Key Takeaway, Baldrige Award Recipients

The senior leaders of Baldrige Award Recipients will provide insights into one key organization-wide practice or initiative that all attendees should take back to their organizations. 

11:15–11:45 AM

Conference Wrap-Up

Baldrige Program Director, Bob Fangmeyer, will share his reflections on the conference and provide a brief overview on the future direction for the Quest conference and Baldrige Program.