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Blogrige

The Official Baldrige Blog

Dawn Bailey

Dawn Bailey is a writer/editor for the Baldrige Program and involved in all aspects of communications, from leading the Baldrige Executive Fellows program to managing the direction of case studies, social media efforts, and assessment teams. She has more than 25 years of experience, 18 years at the Baldrige Program. Her background is in English and journalism, with degrees from the University of Connecticut and an advanced degree from George Mason University.

When Kindness and Compassion Are Part of a Disruption

October 27, 2016

If you are dissatisfied with your health care, can you get some money back? And if a health care organization was giving a money-back guarantee, how would you

The Jobs of the Future: How Can We Help?

October 20, 2016

The Baldrige Program was created to help manufacturers be more competitive, and it has endorsed Manufacturing Day for years, doing what it can to help connect

Someplace Between Your Past and Your Future

October 6, 2016

In a recent Hospitals and Health Networks article, Dan Beckham writes, "You can’t figure out where you’re headed unless you first determine where you are. And

A Guide for When to Embrace Risk for Value

September 29, 2016

Should an organization embrace risk or spend millions of dollars a year to avoid it? How do you know when which strategy is best? Considerations for such

First-of-Its-Kind Innovation Hub Envisions—and Prototypes—the Future of Health Care

September 13, 2016

Where would you go in your organization if you had a really great idea? And what if you had access to a physical space where you could brainstorm with other

Baldrige and the Significant Challenges Facing Public Schools

September 8, 2016

Public schools across the country are facing significant challenges. Dr. Lisa Muller, assistant superintendent for Baldrige Award recipient Jenks Public Schools

How to be a High-Reliability Organization to Ensure Future Success

September 1, 2016

A perfect storm is churning through the health care industry, which has seen declining reimbursement, increased public reporting of performance data, and

"Advice for the Path to Business Performance Excellence"

August 25, 2016

Amid the peaks of the Rocky Mountains and among the dramatic canyons and whitewater rapids of the Colorado River, there is a state that takes its business

Accelerating a Common Culture, Especially after Mergers, Acquisitions

August 18, 2016

"Nearly three years ago, my health system merged with another system in our market [but] . . . we still occasionally hear 'we/they' comments, particularly among

“Just Doing Nothing Gets You Nothing”

August 18, 2016

When just beginning something—be it a journey for improvement or an initiative to ensure you are prepared and fortified for unavoidable challenges—it’s best to

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About this blog

Blogrige, the official blog of the Baldrige Performance Excellence Program, shares practical guidance, success stories, examples, and inspiration on how Baldrige resources can support your long-term success, whether your organization is large or small, has one site or worldwide locations, and is just getting started or continuously improving.

The Baldrige Program offers a comprehensive and proven leadership and management framework that focuses on results in all areas of your organization. Learn more about the Baldrige Program, the products and services available to help your organization succeed, and how to self-assess using the Baldrige framework.

If you have any questions about Blogrige, please contact Baldrige Customer Service at baldrige [at] nist.gov (baldrige[at]nist[dot]gov).

The views presented here are those of the author and do not necessarily represent the views or policies of NIST.