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Blogrige

The Official Baldrige Blog

Christine Schaefer

Workforce Engagement: Do You Have Them at "Hello"?

April 10, 2012

In considering "workforce engagement" (a term that may sound somewhat turgid at first to those who are not business management experts), I recently thought of

Building Customer Relationships: Is This Love, Friendship, or Just Good Business?

February 15, 2012

My last birthday came and went with little fanfare. Naturally, my mom and a few friends remembered the occasion, and I received VIP treatment from my family for

Saving Manufacturing Jobs: A Systems Perspective (aka the Baldrige Approach)

February 9, 2012

Is there any hope for saving, even increasing, jobs in U.S. manufacturing plants? Adam Davidson probes this question in the January/February issue of The A

Intelligent Risk at Richland College

April 8, 2011

by Pamela Wong (Former Writer, Baldrige Program) Richland College presented a thought-provoking session at the Quest for Excellence® Conference this week

"To Care For Him Who Shall Have Borne the Battle . . . "

March 11, 2011

By Jeff Lucas (Former Deputy Director, Baldrige Program) In his second inaugural address President Abraham Lincoln spoke the words from the title of this

Customer Focus at “Colleges That Change Lives”

September 2, 2010

by Pamela Wong (Former Writer, Baldrige Program) It’s that time of year—parents (including me!) are dropping off their children to begin the college

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About this blog

Blogrige, the official blog of the Baldrige Performance Excellence Program, shares practical guidance, success stories, examples, and inspiration on how Baldrige resources can support your long-term success, whether your organization is large or small, has one site or worldwide locations, and is just getting started or continuously improving.

The Baldrige Program offers a comprehensive and proven leadership and management framework that focuses on results in all areas of your organization. Learn more about the Baldrige Program, the products and services available to help your organization succeed, and how to self-assess using the Baldrige framework.

If you have any questions about Blogrige, please contact Baldrige Customer Service at baldrige [at] nist.gov (baldrige[at]nist[dot]gov).

The views presented here are those of the author and do not necessarily represent the views or policies of NIST.

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