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Blogrige

The Official Baldrige Blog

Christine Schaefer

Insights from an Innovator of Customer-Focused Excellence

February 18, 2014

We could all learn a lot from Dr. John Timmerman, senior strategist of customer experience and innovation at Gallup. In his former work as corporate vice

What's Boosting Government Performance in Tennessee

February 11, 2014

Next week in Tennessee, one city, two government agencies, and 11 units of a third agency will be among the organizations receiving state-level Baldrige

2013 Award Winner: The “Little Engine That Could” Is Now a National Role Model

January 28, 2014

In education, as in other sectors, being a small organization is not an impediment to winning a Baldrige Award. With fewer than 3,000 students and 300

Results graph for 2013 showing data on organizations scoring high on quality metric

Quality in Nursing Care Centers: the Impact of Baldrige

January 14, 2014

A few months ago, my family received a personal reminder of the importance of quality in the skilled-nursing care profession. It was delivered as my elderly

Why and How AARP Uses the Baldrige Criteria for Performance Excellence

November 26, 2013

How have the Baldrige Excellence Framework and its Criteria helped one of the nation’s largest and most powerful nonprofit lobbying organizations to enhance its

cartoon illustration of people at boardroom table

Good Governance: 10 Baldrige Questions for Your Board of Directors

October 31, 2013

Washington Post business columnist Steven Pearlstein and others have written about the problem of an excessive and short-sighted focus by many business leaders

Baldrige in Manufacturing Today: Seagate’s Story

September 26, 2013

How is the Baldrige framework for performance excellence helping manufacturing companies today? Consider the experience of Seagate Technology, a manufacturer

Baldrige Self-Assessment: Seven Steps for a Full Examination

August 29, 2013

Let’s say your organization has already begun using the Baldrige Excellence Framework (which includes the Criteria for Performance Excellence) to assess its

"hockey puck" shaped graphical depiction of the 2017-2018 Baldrige Excellence Framework

Baldrige Self-Assessment: Seven Ways to Get Started

August 13, 2013

Ready to assess your organization’s performance using an approach based on the Baldrige Excellence Framework (which includes the Criteria for Performance

photo of Criteria booklet outdoors with a beer bottle on a patio table nearby

Baldrige Criteria: Seven Ways to Learn More

August 6, 2013

Anyone who is new to Baldrige organizational assessment—and takes a look inside a Baldrige Excellence Framework booklet for the first time—can see right

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About this blog

Blogrige, the official blog of the Baldrige Performance Excellence Program, shares practical guidance, success stories, examples, and inspiration on how Baldrige resources can support your long-term success, whether your organization is large or small, has one site or worldwide locations, and is just getting started or continuously improving.

The Baldrige Program offers a comprehensive and proven leadership and management framework that focuses on results in all areas of your organization. Learn more about the Baldrige Program, the products and services available to help your organization succeed, and how to self-assess using the Baldrige framework.

If you have any questions about Blogrige, please contact Baldrige Customer Service at baldrige [at] nist.gov (baldrige[at]nist[dot]gov).

The views presented here are those of the author and do not necessarily represent the views or policies of NIST.

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