Decide on a few measures
Start making decisions
Make data and information available
Share best practices
Protect your data and systems
Data and Analysis - Interactive Online Module
Select a few important measures, with a good balance of financial, operational, customer-related, and workforce-related measures. Make sure these measures fit your organization’s overall objectives.
Collect and share best practices from all areas of your organization, as well as from outside your organization. Read industry and local business publications and online sources to find the information. Consider visiting best-practice organizations.
Online self-paced learning for each of the fundamental areas of the Foundations for a Successful Business.
Center for Organ Recovery & Education (CORE)
Baldrige Award Recipient
CORE continuously monitors its performance on key measures through corporate and department-level dashboards, with measures cascading from dashboards and scorecards to action plans. Measures are tracked daily, weekly, monthly, quarterly, and annually using resources such as the “data mall,” which was built in-house by CORE’s IT staff. To improve efficiency and effectiveness, CORE uses methods such as analysis of strengths, weaknesses, opportunities, and threats; a leadership-initiated “catch-ball” process that spreads best practices through workforce communication and consensus as part of the annual strategic planning process; and a program fostering employee-submitted “Great Ideas.”
Role-model best practice are from award application at time of award.
Learn more role-model best practices from Baldrige Award recipients in all sectors.