Happy Holidays 2018

As the Baldrige Program winds down from yet another great year, we can’t help but think of all the contributions and support we enjoy from across the entire Baldrige community. Without your active participation, we could not update and maintain the Baldrige Excellence Framework, develop realistic case studies, efficiently train hundreds of volunteer examiners, evaluate and provide actionable feedback to organizations that are striving to achieve sustainable excellence, identify and celebrate role models for the U.S. and beyond, host our Quest conference and share best practices from all sectors of the economy, and provide an exceptional leadership development program, the Baldrige Executive Fellows.

It is our sincere hope that every one of you will find the time this holiday season to enjoy family and friends, and know that your friends in the Baldrige Program are thinking of you with great appreciation.

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About the author

Robert G. Fangmeyer, Director Baldrige Performance Excellence Program Photo

Robert Fangmeyer

I am Bob, Director of the Baldrige Performance Excellence Program. I have been with Baldrige since 1997 serving on many of the teams in the office in many different roles. Since becoming the Deputy Director in 2011, I have led the effort to design, develop, and implement a new business model that relies even more heavily on partnerships and collaboration as well as cost control and revenue generation. As Director, I manage overall operations, focusing on enhancing our products and services, ensuring efficient and effective operations, as well as planning for strategic capability and capacity needs. In addition, I spend significant time and energy helping to lead and guide the development and implementation of the Baldrige Enterprise. I am thrilled to be a part of the Baldrige Program where I get to work with and learn from people and organizations committed to achieving excellence.

My background includes owning and managing small service-based businesses, six years as a human resources specialist, a Bachelors degree in Psychology, and an MBA from the University of Maryland. When not working, I enjoy exercising and spending time with my wonderful wife, three kids, and Buddy, my boxer dog.

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