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Blogrige

The Official Baldrige Blog

Dawn Bailey

Dawn Bailey is a writer/editor for the Baldrige Program and involved in all aspects of communications, from leading the Baldrige Executive Fellows program to managing the direction of case studies, social media efforts, and assessment teams. She has more than 25 years of experience, 18 years at the Baldrige Program. Her background is in English and journalism, with degrees from the University of Connecticut and an advanced degree from George Mason University.

Collins on Baldrige as a SMAC Recipe, Discipline, Creativity, and Paranoia

April 28, 2015

Last week, Jim Collins, an author who has sold more than 10 million book copies worldwide, was a featured guest on the radio show “Performance

Insights from Leaders of 2014 Baldrige Award Recipients (Part 2)

April 23, 2015

Read the first part of this series that features 2014 Baldrige Award recipients PricewaterhouseCoopers Public Sector Practice and St. David’s HealthCare.

Challenges/Insights for Excellent Processes

April 9, 2015

What are the challenges of incorporating—and maintaining—process excellence in an organization's culture? The Process Excellence (PEX) Network, a division

Resources for the Baldrige Community

April 7, 2015

One of the Baldrige Program's strategic advantages is its very engaged community. In fact, Baldrige not only depends on its dedicated volunteer workforce of

Leading from the Back

March 26, 2015

A shepherd is a person who tends, herds, feeds, or guards herds of sheep. Because sheep eat grass, clover, and other pasture plants, they can't stay stagnate in

Why Support Use of the Baldrige Framework?

March 24, 2015

Why the American Hospital Association (AHA) believes that using the Baldrige Health Care Criteria can help hospitals get better faster was explained recently in

Baldrige for a More Effective Job Search

March 17, 2015

A new year brings with it an opportunity to be grateful for your many blessings. At the Baldrige Program, one of our blessings has to be the engaged community

How Can You Apply Safety Lessons from Steel to Your Organization?

March 10, 2015

In the steel industry, heavy machinery, hazardous energies, falls, heat stress, and noise and hearing issues are common dangers; unfortunately, safety incidents

How Do You Harness the Power of Benchmarking?

February 24, 2015

A few years ago, Director Emeritus Harry Hertz of the Baldrige Program wrote the short brochure "Baldrige Asks, 'How do You Know?'" to make the case that the

Culture Leads to Strategic Expansion and Enhanced Customer Relationships

February 17, 2015

In 1995, for the first time in its 100-year history, 2010 Baldrige Award recipient Freese and Nichols, Inc. posted a negative proﬁt—-1.7 percent—and its morale

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About this blog

Blogrige, the official blog of the Baldrige Performance Excellence Program, shares practical guidance, success stories, examples, and inspiration on how Baldrige resources can support your long-term success, whether your organization is large or small, has one site or worldwide locations, and is just getting started or continuously improving.

The Baldrige Program offers a comprehensive and proven leadership and management framework that focuses on results in all areas of your organization. Learn more about the Baldrige Program, the products and services available to help your organization succeed, and how to self-assess using the Baldrige framework.

If you have any questions about Blogrige, please contact Baldrige Customer Service at baldrige [at] nist.gov (baldrige[at]nist[dot]gov).

The views presented here are those of the author and do not necessarily represent the views or policies of NIST.