Each NIST vacancy announcement includes an Agency Contact who can assist applicants with questions about the application process for that specific posting. The Agency Contact’s name, email address, and phone number appear at the bottom of the vacancy announcement in USAJOBS.
Applicants are encouraged to reach out for assistance with:
- Understanding the requirements listed in the vacancy announcement
- Clarifying which documents are required for the hiring path claimed
- Requesting a reasonable accommodation for the application process
- Reporting technical issues with USAJOBS before the announcement closes
- Asking about the status of a previously submitted reconsideration request
What The Agency Contact Can And Cannot Do
The Agency Contact Can:
- Provide clarification about vacancy requirements
- Confirm whether an application was received
- Explain next steps in the application process
- Provide instructions on how to request reconsideration
- Assist with reasonable accommodation requests related to applying
The Agency Contact Cannot:
- Accept applications or documents by email
- Reopen closed vacancy announcements
- Allow updates to applications after the closing date
- Expedite the review or selection process
- Provide information about referral decisions, applicant ranking, or selection outcomes
Tips For Contacting NIST
- Include the vacancy announcement number in the subject line
- Be specific about your question to help expedite assistance
- Contact the Agency Contact as early as possible, especially for technical issues or documentation concerns
- Use the same email address associated with your USAJOBS profile so your inquiry can be located efficiently
If You Need Help Outside Of A Specific Announcement
General information about NIST careers, hiring paths, and required documents is available at:
NIST Careers Home
Required Documents for NIST Applications
USAJOBS Applicant Help Center