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Careers at NIST

Section 15: Contact Us

Each NIST vacancy announcement includes an Agency Contact who can assist applicants with questions about the application process for that specific posting. The Agency Contact’s name, email address, and phone number appear at the bottom of the vacancy announcement in USAJOBS.

Applicants are encouraged to reach out for assistance with:

Understanding the requirements listed in the vacancy announcement
Clarifying which documents are required for the hiring path claimed
Requesting a reasonable accommodation for the application process
Reporting technical issues with USAJOBS before the announcement closes
Asking about the status of a previously submitted reconsideration request

What The Agency Contact Can And Cannot Do

Provide clarification about vacancy requirements
Confirm whether an application was received
Explain next steps in the application process
Provide instructions on how to request reconsideration
Assist with reasonable accommodation requests related to applying

Accept applications or documents by email
Reopen closed vacancy announcements
Allow updates to applications after the closing date
Expedite the review or selection process
Provide information about referral decisions, applicant ranking, or selection outcomes

Tips For Contacting NIST

Include the vacancy announcement number in the subject line
Be specific about your question to help expedite assistance
Contact the Agency Contact as early as possible, especially for technical issues or documentation concerns
Use the same email address associated with your USAJOBS profile so your inquiry can be located efficiently