Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Performance excellence

Baldrige Framework & Criteria

News and Updates

Keyword

Organization

Baldrige 2020 Examiner Application Now Open

November 25, 2019

The Baldrige Performance Excellence Program (BPEP) is seeking applicants for the Malcolm Baldrige National Quality Award Board of Examiners for the 2020 award

Mary Greeley Medical Center employees bringing patient into emergency care.

Six Health Care, Nonprofit and Education Organizations Win Baldrige Awards for Performance Excellence

November 14, 2019

WASHINGTON — The U.S. Department of Commerce announced today that six organizations will be presented with the Malcolm Baldrige National Quality Award. Baldrige

Baldrige Program Seeks Candidates for 2020 Executive Fellows Program

September 26, 2019

The Baldrige Performance Excellence Program is seeking qualified candidates for the 2020 Baldrige Executive Fellows Program, a one-year, nationally ranked

New Appointments Finalized for Baldrige Judges' Panel and Overseers Board

September 9, 2019

Secretary of Commerce Wilbur Ross recently appointed four new members to the Judges’ Panel and two new members to the Board of Overseers of the Malcolm Baldrige

Twelve U.S. Organizations to Receive Site Visits for 2019 Baldrige Award

August 22, 2019

Twelve U.S. organizations have been selected to proceed to Site Visit Review, the final stage in the evaluation process for the 2019 Malcolm Baldrige National

2019 LifeBridge Organ and Tissue Sharing Case Study cover

2019 Baldrige Case Study Features Nonprofit Organization

July 22, 2019

The 2019 Baldrige Case Study: LifeBridge Organ and Tissue Sharing (LOTS) demonstrates how the Baldrige Criteria (part of the Baldrige Excellence Framework

2019 Baldrige Award to Assess 26 Organizations

May 14, 2019

Twenty-six organizations from a variety of sectors and U.S. states have submitted applications for the 2019 Malcolm Baldrige National Quality Award. Reflecting

U.S. Executives Complete Year-long Baldrige Fellowship Program

April 22, 2019

The Baldrige Performance Excellence Program is proud to announce the completion of the year-long Baldrige Executive Fellows Program by another cohort of 18

New Cohort of U.S. Executives Embark on Distinguished Baldrige Fellowship

April 17, 2019

Eighteen executives of U.S. organizations in multiple sectors have been selected for the newest cohort of the prestigious Baldrige Executive Fellows Program

Baldrige Cybersecurity Excellence Builder Version 1.1 Released

March 28, 2019

The Baldrige Performance Excellence Program at the National Institute of Standards and Technology announces the release of the Baldrige Cybersecurity Excellence

2019 Baldrige Examiner Training Experience

February 13, 2019

The Baldrige Performance Excellence Program is offering a limited number of seats in its 2019 examiner training course for a fee through its Baldrige

2019-2020 Baldrige Excellence Framework and Criteria (Business/Nonprofit) Now Available

December 18, 2018

The Baldrige Performance Excellence Program has released the 2019–2020 Baldrige Excellence Framework (Business/Nonprofit). The 2019–2020 Baldrige Excellence

Baldrige Seeks Examiners for 2019 Board

November 26, 2018

The Baldrige Performance Excellence Program (BPEP) is seeking applicants for the Malcolm Baldrige National Quality Award Board of Examiners for the 2019 award

Baldrige Program Seeks Candidates for 2019 Executive Fellows Program

September 27, 2018

The Baldrige Performance Excellence Program is seeking qualified candidates for the 2019 Baldrige Executive Fellows Program, a one-year, nationally ranked

2018 Baldrige Case Study Offers Sample for Manufacturers, Other Organizations Seeking Innovation, Improvement

June 27, 2018

In the Baldrige program’s 1997 case study, the fictitious Gateway Estate Lawn Equipment Co. demonstrates how the Baldrige Criteria (part of the Baldrige

Baldrige Executive Fellows End Yearlong Leadership Study

April 16, 2018

The Baldrige Performance Excellence Program is proud to announce the completion of the year-long Baldrige Executive Fellows Program by 16 senior leaders, who

Open Letter to the Baldrige Community

April 3, 2018

Dear Friend of Baldrige, First, I want to thank you, the Baldrige community, for everything you do to engage with, support, and promote the program and its

Reminder for 2018 Baldrige Award Applicants: Send Eligibility Forms by February 14

January 22, 2018

If your organization or one you know is interested in applying for a 2018 Malcolm Baldrige National Quality Award, please note that eligibility packages

Baldrige Program Seeks Examiners for 2018 Board

November 27, 2017

The Baldrige Performance Excellence Program (BPEP) is seeking applicants for the Malcolm Baldrige National Quality Award Board of Examiners for the 2018 award

Get Ready to Apply for the 2018 Baldrige Award!

November 13, 2017

Is your organization already using the Baldrige Excellence Framework (including the Criteria for Performance Excellence) to guide improvement efforts and

Baldrige Program Seeks Candidates for 2018 Baldrige Executive Fellows Program

September 28, 2017

The Baldrige Performance Excellence Program is seeking qualified candidates for the 2018 Baldrige Executive Fellows Program, a one-year, nationally ranked

Fourteen Organizations to Receive Site Visits for 2017 Baldrige Award

August 28, 2017

Meeting last week at NIST, the Judges Panel for the Malcolm Baldrige National Quality Award (MBNQA) chose 14 organizations to proceed to Site Visit Review, the

2017 Arroyo Fresco Community Health Center Case Study cover

2017 Baldrige Case Study Provides Examples, Best Practices from Community Health

July 26, 2017

According to the Centers for Disease Control and Prevention, “Working at the community level to promote healthy living and prevent chronic disease brings the

Appointments Finalized for Overseers and Chair of Baldrige Program’s Advisory Board

July 18, 2017

Secretary of Commerce Wilbur Ross recently reappointed Rulon Stacey to another one-year term as chair of the Baldrige Program’s Board of Overseers. He also

More than 400 Refine Their Baldrige Evaluation Skills, Ready to Help Organizations Improve

May 31, 2017

Over three weeks in late April and early May, more than 400 Baldrige examiners, judges, and special guests completed the 2017 Baldrige Examiner Preparation

NIST Headquarters
-Management Resources
--Management Resources
---Associate Director for Management Resources
----Associate Director for Management Resources - HQ
---Business Operations Office
----Boulder Business Operations Group
----Business Operations Office - HQ
----External Partnerships Group
----Operations and Customer Management Support Group
----Project Management Office
---Emergency Services Office
----Emergency Management, Preparedness and Coordination Group
----Emergency Services - HQ
----Fire Protection Group
----Security Systems and Access Control Group
---Equal Employment Opportunity and Accessibility Office
----Equal Employment Opportunity and Accessibility - HQ
---NIST Research Library and Museum
----Research Library Group
----Digital Services and Publishing Group
----NIST Research Library and Museum - HQ
---Fabrication Technology Office
----Fabrication Technology Office - HQ
--Office of Facilities and Property Management
---Boulder Design and Construction Division
----Boulder Design and Construction - HQ
----Facilities Improvement (Boulder) Group
----Reimbursable Work Group
----Facilities Modernization (Boulder) Group
---Gaithersburg Design and Construction Division
----Facilities Improvement (Gaithersburg) Group
----Reimbursable Work (Gaithersburg) Group
----Facilities Library, Archives, and As-Built (Gaithersburg) Group
----Construction Contract Management Group
----Facilities Modernization (Gaithersburg) Group
----Gaithersburg Design and Construction - HQ
---Gaithersburg Facility Maintenance Division
----Building Management (Gaithersburg) Group
----Operations Engineering Group
----Gaithersburg Facility Maintenance - HQ
----Facilities Enhancement Group
----Operations and Maintenance (Gaithersburg) Group
----Planning, Estimating and Materials Group
----Steam and Chilled Water Generation Plant Group
---Facilities Services Division
----Logistics Group
----Materials Management (Gaithersburg) Group
----Site Services Group
----Facilities Services Division - HQ
---Boulder Facilities Maintenance Division
----Engineering and Management Group
----Site Support Group
----Safety and Compliance Group
----Building Management and Maintenance Group
----Boulder Facilities Maintenance- HQ
----Support Services Group
---Emergency Services Division
----Police Services
----Security Systems and Access Control Group
----Fire Protection Group
----Emergency Services - HQ
----Emergency Management, Preparedness and Coordination Group
---Office of Facilities and Property Management
----Capital Asset Management and Facilities Planning Group
----OFPM Program Management Office
----Office of Facilities and Property Management - HQ
----Boulder Site Management Group
----Administrative Operations Group
----Program Office
----Reimbursement Projects Group
----Safety, Health and Compliance Group
--Office of Acquisition and Agreements Management
---Office of Acquisition and Agreements Management
----Administrative Support and Document Control Group
----Office of Acquisition and Agreements Management - HQ
----Policy and Compliance Group
----Reimbursable Agreements Coordination Office
---Grants Management Division
----Grants Management - HQ
---Acquisition Management Division
----Acquisition Management - HQ
----Acquisition Operations
----Acquisition Operations
----Acquisition Policy and Reimbursable Agreements
--Office of Information Systems Management
---Applications Systems Division
----Applications Systems - HQ
---Research Services Office
----Research Services Office - HQ
---Business Systems Division
----Business Systems Division - HQ
---Information Technology Security & Networking Division
----Information Technology Security & Networking - HQ
---Identity, Credential, and Access Management Division
----Identity, Credential, and Access Management - HQ
---Customer Access and Support Division
----Customer Access and Support - HQ
---Infrastructure Services Division
----Infrastructure Services Division - HQ
---Office of Information Systems Management
----Office of Information Systems Management - HQ
---Innovation and Solutions Division
----Innovation and Solutions Division - HQ
---Platform Services Division
----Platform Services Division - HQ
--Office of Human Resources Management
---Operations and Strategic Programs Division
----Operations and Strategic Program - HQ
---Human Resources Management Office
----Human Resources Management Office - HQ
---Compensation, Recognition, and Effectiveness Division
----Compensation, Recognition, and Effectiveness - HQ
--Office of Safety, Health and Environment
---Office of Safety, Health and Environment
----Office of Safety, Health and Environment - HQ
---Gaithersburg Safety, Health and Environment Division
----Safety and Health Group
----Gaithersburg Safety, Health and Environment - HQ
----Fire and Facilities Safety Group
----Environmental Management Group
---Radiation Safety Division
----Radiation Facilities Group
----Program Development and Compliance Group
----Radiation Safety - HQ
---Boulder Safety, Health and Environment Division
----Boulder Safety, Health and Environment - HQ
--Office of Financial Resource Management
---Financial Systems and Reporting Division
----CBS Core Support Group
----CBS Feeder System Support Group
----Financial Systems and Reporting Division - HQ
----Financial Statements Group
----Data Control Group
----Reconciliations Group
---Office of Financial Resource Management
----Office of Financial Resource Management - HQ
----Internal Controls Management & Evaluation Office
----Enterprise Risk Management Office
---Finance Division
----Finance - HQ
----Financial Statements Group
----Data Control and Cost Execution Group
----Accounts Payable Purchase Orders, Grants & Foreign Payments
----Accounts Payable Contracts and Government Group
----Receivables Group
----Reconciliations Group
----Travel Group
---Financial Operations Division
----Travel Group
----Agreements Group
----Accounts Receivable Group
----Accounts Payable II Group
----Financial Operations - HQ
----Accounts Payable Group
---Budget Division
----Technical and Extramural Programs Group
----Institutional Support and Facilities Group
----Budget - HQ
----Formulation and Financial Management Group
-Laboratory Programs
--Communications Technology Laboratory
---RF Technology Division
----High-Speed Waveform Metrology Group
----Superconductive Electronics Group
----Metrology for Wireless Systems Group
----Guided Wave Electromagnetics Group
----Electromagnetic Fields Group
----RF Technology Division - HQ
---Smart Connected Systems Division
----IoT Devices and Infrastructures Group
----Networked Control Systems Group
----Smart Connected Manufacturing Systems Group
----Smart Grid Group
----Transformational Networks and Services Group
---Spectrum Technology and Research Division
----Applied Systems Metrology Group
----Fiber Sources and Applications Group
----Shared Spectrum Metrology Group
----Spectrum Technology and Research ? HQ
---Wireless Networks Division
----Internet Technologies Research Group
----Radio Access and Propagation Metrology Group
----Wireless Networks Division - HQ
----Wireless Systems Innovation and Performance Group
---Public Safety Communications Research Division
----Public Safety Communications Research Division - HQ
----Advanced Communications Research Group
----Network Operations Group
---Communications Technology Laboratory HQ
----Communications Technology Laboratory HQ Gp
----Boulder Laboratory Director Office
----Communication Test Coordination Office
--Engineering Laboratory
---Building Energy and Environment Division
----Building Energy and Environment - HQ
----Mechanical Systems and Controls Group
----Indoor Air Quality and Ventilation Group
----HVAC&R Equipment Performance Group
----Heat Transfer and Alternative Energy Systems Group
---Intelligent Systems Division
----Intelligent Systems - HQ
----Manipulation and Mobility Systems Group
----Cognition and Collaboration Systems Group
----Production Systems Group
----Sensing and Perception Systems Group
---Materials and Structural Systems Division
----Earthquake Engineering Group
----Infrastructure Materials Group
----Inorganic Materials Group
----Community Resilience Group
----Materials and Structural Systems - HQ
----Polymeric Materials Group
----Structures Group
---Engineering Laboratory Office
----Applied Economics Office
----Engineering Laboratory - HQ
----Engineering Laboratory Data, Security, Technology Group
---Fire Research Division
----National Fire Research Laboratory Group
----Wildland Urban Interface Fire Group
----Flammability Reduction Group
----Fire Research - HQ
----Engineered Fire Safety Group
----Fire Fighting Technology Group
---Systems Integration Division
----Life Cycle Engineering Group
----Process Engineering Group
----Information Modeling and Testing Group
----Systems Integration - HQ
--Information Technology Laboratory
---Applied Cybersecurity Division
----Applied Cybersecurity - HQ
----Cybersecurity and Privacy Applications Group
----National Cybersecurity Center of Excellence
----Trusted Identity Initiative Group
----National Initiative for Cybersecurity Education (NICE)
---Computer Security Division
----Computer Security - HQ
----Cryptographic Technology Group
----Secure Systems and Applications Group
----Security Components and Mechanisms Group
----Security Test, Validation and Measurement Group
----Security Engineering and Risk Management Group
---Applied and Computational Mathematics Division
----Mathematical Software Group
----Mathematical Analysis and Modeling Group
----Computing and Communications Theory Group
----High Performance Computing and Visualization Group
----Applied and Computational Mathematics - HQ
---Statistical Engineering Division
----Applied and Computational Statistics Group
----Statistical Design, Analysis, and Modeling Group
----Statistical Engineering - HQ
---Software and Systems Division
----Systems Interoperability Group
----Software Quality Group
----Software and Systems - HQ
----Cyber Infrastructure Group
----Information Systems Group
---Information Access Division
----Information Access - HQ
----Image Group
----Multimodal Information Group
----Retrieval Group
----Visualization and Usability Group
---Information Technology Laboratory Office
----Office of Computational Science for Metrology
----Office of IT Standardization
----Office of Government and Industrial Liaison
----Information Technology Laboratory Office - HQ
----Office of Chief Cybersecurity Advisor
--Laboratory Programs
---Research Protections Office
----Research Protections Office - HQ
---Standards Coordination Office
----International Standards Policy and Coordination Group
----Standards and Conformity Assessment Services Group
----Standards Coordination Office - HQ
----National Voluntary Laboratory Accreditation Program (NVLAP)
---Special Programs Office
----Special Programs Office-HQ
----Law Enforcement Standards Office
---Associate Director for Laboratory Programs
----Associate Director for Laboratory Programs - HQ
--Material Measurement Laboratory
---Office of Reference Materials
----Business and Quality Management Group
----Business Application Development, Support, and Security Group
----Sales and Customer Services Group
----Publication and Web Services Group
----Office of Reference Materials - HQ
----Materials and Physical Services Group
---Office of Data and Informatics
----Office of Data and Informatics - HQ
----Data Services Group
----Data Sciences Group
---Biosystems and Biomaterials Division
----Biomarker and Genomic Sciences Group
----Cellular Engineering Group
----Biomaterials Group
----Genome-Scale Measurements Group
----Complex Microbial Systems Group
----Cell Systems Science Group
----Biosystems and Biomaterials Division - HQ
---Chemical Sciences Division
----Biochemical and Exposure Science Group
----Chemical Informatics Group
----Optical Measurements Group
----Chemical Process and Nuclear Measurements Group
----Gas Sensing Metrology Group
----Inorganic Chemical Metrology Group
----Biospecimen Science Group
----Environmental Chemical Sciences Group
----Chemical Sciences Division - HQ
----Marine Biochemical Sciences Group
----Organic Chemical Metrology Group
---Biomolecular Measurement Division
----Biomolecular Structure and Function Group
----Mass Spectrometry Data Center Group
----Bioprocess Measurements Group
----Bioanalytical Science Group
----Biomolecular Measurement Division - HQ
----Applied Genetics Group
---Applied Chemicals and Materials Division
----Applied Chemicals and Materials Division - HQ
----Thermodynamics Research Center Group
----Thermophysical Properties of Fluids Group
----Nanoscale Reliability Group
----Fluid Characterization Group
----Fatigue and Fracture Group
---Materials Science and Engineering Division
----Thermodynamics and Kinetics Group
----Polymers Processing Group
----Mechanical Performance Group
----Polymers and Complex Fluids Group
----Materials Science and Engineering Division - HQ
----Functional Polymers Group
----Functional Nanostructured Materials Group
---Materials Measurement Science Division
----Security Technologies Group
----Surface and Trace Chemical Analysis Group
----Nanomechanical Properties Group
----Nano Materials Research Group
----Materials Structure and Data Group
----Microscopy and Microanalysis Research Group
----Synchrotron Science Group
----Materials Measurement Science Division - HQ
----Materials for Energy and Sustainable Development Group
---Material Measurement Laboratory Office
----The Material Measurement Laboratory Office of Operations Group
----Material Measurement Laboratory - HQ
----Genome-Scale Measurement Group
--NIST Center for Neutron Research
---NIST Center for Neutron Research
----Research Facility Operations Group
----NIST Center for Neutron Research - HQ
----Reactor Operations and Engineering Group
----Neutron-Condensed Matter Science Group
--Physical Measurement Laboratory
---Microsystems and Nanotechnology Division
----Biophysical and Biomedical Measurement Group
----Microsystems and Nanotechnology - HQ
----Nanostructure Fabrication and Measurement Group
----Photonics and Optomechanics Group
---Time and Frequency Division
----Atomic Devices & Instrumentation Group
----Atomic Standards Group
----Ion Storage Group
----Optical Frequency Measurements Group
----Time Realization and Distribution Group
----Time and Frequency Metrology Group
----Time and Frequency - HQ
---Quantum Physics Division
----Quantum Physics - HQ
---Radiation Physics Division
----Dosimetry Group
----Radioactivity Group
----Radiation Physics - HQ
----Neutron Physics Group
---Sensor Science Division
----Ultraviolet Radiation Group
----Sensor Science - HQ
----Dimensional Metrology Group
----Thermodynamic Metrology Group
----Remote Sensing Group
----Optical Radiation Group
----Fluid Metrology Group
----Surface and Interface Metrology Group
---Applied Physics Division
----Advanced Microwave Photonics Group
----Applied Physics - HQ
----Faint Photonics Group
----Quantitative Nanostructure Characterization Group
----Quantum Devices Group
----Molecular and Bio-Photonics Group
----Optoelectronic Manufacturing Group
----Magnetic Imaging Group
----Quantum Nanophotonics Group
----Sources and Detectors Group
---Quantum Measurement Division
----Quantum Optics Group
----Mass and Force Group
----Quantum Measurement - HQ
----Laser Cooling and Trapping Group
----Fundamental Electrical Measurements Group
----Applied Electrical Metrology Group
----Atomic Spectroscopy Group
---Quantum Electromagnetics Division
----Quantum Processing Group
----Quantum Sensors Group
----Quantum Electromagnetics - HQ
----Nanoscale Spin Dynamics Group
----Microfabrication Group
----Spin Electronics Group
----Magnetics Group
---Nanoscale Device Characterization Division
----Atom Scale Device Group
----Nanoscale Device Characterization Division - HQ
----Alternative Computing Group
----Nanoscale Spectroscopy Group
----Advanced Electronics Group
----Nanoscale Processes and Measurements Group
---Physical Measurement Laboratory Office
----Boulder Microfabrication Facility
----Physical Measurement Laboratory- HQ
----PML Information Office
----Center for Nanoscale Science and Technology
----Office of Weights and Measures
----Boulder Laboratory Director Office
-Innovation & Industry Services
--Office of Advanced Manufacturing
---Microelectronics Manufacturing Division
----Microelectronics Manufacturing ? HQ
----Microelectronics Strategy and Enterprise Group
----Semiconductor Coordination Group
----Semiconductor Operations Group
----Workforce and Equity Development Group
---Office of Advanced Manufacturing
----Office of Advanced Manufacturing - HQ
---Partnerships and Outreach Division
----Communications and Marketing Group
----Education and Workforce Development Group
----Partnership Engagement Group
----Partnerships and Outreach ? HQ
----Technology Hubs Development Group
---Policy and Strategy Division
----Analysis and Benchmarking Group
----Policy and Strategy ? HQ
----Strategic Planning Group
---Program Operations Division
----Competitions Group
----Institute and Program Management Group
----Performance Management Group
----Program Operations - HQ
--Baldrige Performance Excellence Program
---Baldrige Performance Excellence Program Office
----Award Process Group
----Director's Office, Baldrige Performance Excellence Program
----Administrative Support/Electronic Information Group
----Outreach and Communications Group
----Publications Management Group
----Workforce Development Group
--Innovation & Industry Services
---Associate Director for Innovation & Industry Services
----Associate Director for Innovation & Industry Services - HQ
---Advanced Manufacturing Office
----Advanced Manufacturing Office - HQ
---Economic Analysis Office
----Economic Analysis Office - HQ
---Technology Partnerships Office
----Technology Partnerships Office - HQ
---Technology Innovation Program Office
----Technology Innovation Program Office - HQ
--Hollings Manufacturing Extension Partnership Program
---National Platforms Division
----National Platforms ? HQ
----Network Knowledge Management Group
----Supply Chain Group
---National Programs Division
----National Programs- HQ
---Network Learning and Strategic Competitions Division
----Network Learning and Strategic Competitions - HQ
---Outreach and External Affairs Division
----Outreach and External Affairs ? HQ
---Performance Evaluation and Economic Impacts Division
----Performance Evaluation and Economic Impacts - HQ
----Performance Metrics and Evaluation Group
---Regional and State Partnerships Division
----Regional Management Group
----Regional and State Partnerships - HQ
---Network Agreements Management Division
----Network Agreements Management - HQ
----Node B Group
----Node A Group
---Internal Operations Division
----Internal Operations ? HQ
----Center Operations and Financial Management Group
---Extension Services Division
----Extension Services - HQ
---Hollings Manufacturing Extension Partnership Program Office
----Hollings Manufacturing Extension Partnership Program - HQ
-Director's Office
--Director's Office
---Diversity, Equity and Inclusivity Office
----Diversity, Equity and Inclusivity Office - HQ
---Ombuds Office
----Ombuds Office - HQ
---Public Affairs Office
----Media Liaison Group
----Video and Digital Media Production Group
----Public Affairs Office - HQ
----Internal Communications and Inquiries Group
----Conference Program and Audiovisual Services Group
----Boulder Meetings Support and Services Group
----Web Content Development Group
---Program Coordination Office
----Program Coordination Office - HQ
---Director's Office
----Director's Office - HQ
----Onboarding Group
---Congressional and Legislative Affairs Office
----Congressional and Legislative Affairs Office - HQ
---Human Subjects Protection Office
----Human Subjects Protection Office - HQ
---Management and Organization Office
----Management and Organization Office- HQ
---International and Academic Affairs Office
----International and Academic Affairs Office - HQ