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2021-2022 Baldrige Excellence Framework (Business/Nonprofit) Now Available

2021-2022 Baldrige Excellence Framework Business/Nonprofit feature image

The Baldrige Performance Excellence Program has released the 2021-2022 Baldrige Excellence Framework (Business/Nonprofit): Proven Leadership and Management Practices for High Performance. The 2021-2022 Baldrige Excellence Framework (Education) and 2021-2022 Baldrige Excellence Framework (Health Care) will be released in mid-January 2021. All three versions include the Baldrige Criteria for Performance Excellence, core values and concepts, and guidelines for evaluating your organization's processes and results.

Revisions to the Baldrige Excellence Framework, as with previous editions, reflect the leading edge of validated leadership and performance practice.

The 2021–2022 Baldrige Excellence Framework (Business/Nonprofit) features a renewed focus on

  • organizational resilience
  • innovation
  • diversity, equity, and inclusion
  • digitization and the fourth industrial revolution

The 2021–2022 Baldrige Excellence Framework booklets cost $30 for printed copies and $12 for electronic PDF copies. Volume discounts are available for bulk orders of both printed and electronic copies. Enterprise licenses are also available; if interested, contact the Baldrige program at baldrige [at] (baldrige[at]nist[dot]gov).

In addition, in early 2021, the Baldrige Program will release the 2021-2022 version of the companion product to the full framework, the Baldrige Excellence Builder. PDF versions will be freely available for download on the Baldrige Program’s website in early February, and printed copies will be available for purchase from ASQ in mid-to-late February. The Excellence Builder provides an introduction to the Baldrige framework and can be used to conduct a self-assessment against the most important attributes of excellence.

Whether used as guidance in establishing an integrated performance management system or for self-assessing progress, Baldrige is about helping your organization innovate and improve, no matter your size or sector.

Purchase your copy of the 2021–2022 Baldrige Excellence Framework and Criteria (Business/Nonprofit) today! 

For more information on any of the framework publications, contact the Baldrige Program at baldrige [at] (baldrige[at]nist[dot]gov) or 301-975-2036.

Released December 21, 2020