An official website of the United States government
Here’s how you know
Official websites use .gov
A .gov website belongs to an official government organization in the United States.
Secure .gov websites use HTTPS
A lock (
) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.
Laurence (“Larry”) Smith is a long-time advocate of quality and systems-thinking-based management of U.S. businesses. In the early 1980s, while he was leading a chamber of commerce in northeastern
Inscribed on the Baldrige Award medallion are the words “The Quest for Excellence.” Besides being the name of the Baldrige national conference that highlights winning organizations, those words have
Okay, I am a chemist! For the rest of the world, it is called super glue. For me it has been my " silver bullet" this past week. We all hope for that silver bullet that will solve all our problems. I
Inscribed on the Baldrige Award medallion are the words “The Quest for Excellence.” Besides being the name of the Baldrige national conference that highlights winning organizations, those words have
This past summer, I wrote a blog about the passing away of my best friend of almost 50 years. It was a difficult and painful period for me and I still think of him several times a week when something