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Respect, integrity, excellence, compassion, innovation, and community What is the significance of these words? Of the 44 Baldrige Award recipient organizations, across all sectors, over the last 10
O K, I took a little poetic license with the second "K" in the title; it looked nice! I can brag about the BPEP staff (including its leadership) because I am not part of the survey group below; I
What does the continued success of a 150-year-old, multisector, multinational organization headquartered in India have to do with the Baldrige Excellence Framework? In the early 1990s, the then
Rest? you ask. The new normal will be about activity, you say. Actually, I believe some rest will be necessary. After the frenzy of activity since March to establish new work patterns and new home
Your cell phone rings. It is a number that is not on your personal contact list. Since it comes from your area code, you decide to answer. Consider this hypothetical call