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The Official Baldrige Blog

Baldrige Excellence Framework (Criteria)

A Cheer for Getting Older

Some of my friends commented that Harry the "Cheermudgeon" was too "mudgeonly" in my most recent Blogrige post. So, I decided it was time to cheer. Here is a

Why Is the "Good Guy" Always Victimized?

Have you ever pondered this question? I didn't in a global sense until recently. I've had the same experiences you have with having my car hit and then feeling

I Would Rather Shop at a Restaurant

One of my regular Blogrige readers and harshest critics, my wife, complained that my recent posts have been too pedagogical and lacked my storytelling instincts

A Map for Total Performance

No one can deny that there are plenty of quality tools out there to improve performance—of a team, of a process, of a product—but to integrate those tools and

Of Jurors, Students, and Patients

I wasn't going to write about my recent experience, but further reflection compels me to share some thoughts. I recently fulfilled part of my civic

The Baldrige Approach to Innovation

The Baldrige Excellence Framework, as a systems perspective, has taken a holistic approach to the important topic of innovation. This perspective comprises a

Resources for the Baldrige Community

One of the Baldrige Program's strategic advantages is its very engaged community. In fact, Baldrige not only depends on its dedicated volunteer workforce of

Leading from the Back

A shepherd is a person who tends, herds, feeds, or guards herds of sheep. Because sheep eat grass, clover, and other pasture plants, they can't stay stagnate in

Why Support Use of the Baldrige Framework?

Why the American Hospital Association (AHA) believes that using the Baldrige Health Care Criteria can help hospitals get better faster was explained recently in

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About this blog

Blogrige, the official blog of the Baldrige Performance Excellence Program, shares practical guidance, success stories, examples, and inspiration on how Baldrige resources can support your long-term success, whether your organization is large or small, has one site or worldwide locations, and is just getting started or continuously improving.

The Baldrige Program offers a comprehensive and proven leadership and management framework that focuses on results in all areas of your organization. Learn more about the Baldrige Progam, the products and services available to help your organization succeed, and how to self-assess using the Baldrige framework.

If you have any questions about Blogrige, please contact Baldrige Customer Service at baldrige [at]

The views presented here are those of the author and do not necessarily represent the views or policies of NIST.