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The Official Baldrige Blog

Baldrige Excellence Framework (Criteria)

What Is It Like to Train as an Examiner?

For years, professionals with a passion for continuous improvement have taken advantage of a program that allows them to train like Baldrige examiners--to get

Rules of Engagement

The staff at the Baldrige Program take the Baldrige Excellence Framework and its Criteria seriously. Not only do we promote it, but as a small, revenue

Which Way to Operational Excellence?

Dorothy: Now which way do we go? Scarecrow: Pardon me, this way is a very nice way. Dorothy: Who said that? [Toto barks at scarecrow] Dorothy: Don't

Using Analytics to Improve Your Business

What benefit could come from organizations mastering the use of modern analytics, which is defined by James R. Evans as "the use of data, information technology

International Inspiration from Baldrige

Stories around the world support the assertion that the Baldrige Excellence Framework and its Criteria are the world standard for performance excellence*. The

The Boss and the Innovator

I feel like I should start this blog post with something like: "An innovator and a boss walk into a bar..." But, I don't have a punch line to follow it, so I

Forget Winning; Think Improving

I recently had the great experience of speaking as part of a panel on the value of the Baldrige Excellence Framework, but what meant the most to me was the

Back to the Future...Baldrige Style

We have made it to 2015 and there has been much recent news coverage of the 2015 predictions from the Back to the Future 2 movie. And interestingly enough, many

What Comes After Teaching Leadership?

Business schools today have placed a renewed emphasis on teaching leadership. Dawn Bailey explored this topic in a recent Blogrige post. As Dawn stated, one of

"Tips to Bring Execs on Board"

For the 15 years that I have worked for the Baldrige Program, the most common question I've heard is, "How do I get my senior leaders to buy in to using

A Renewed Emphasis on Teaching Leadership

A New York Times article "Can You Learn to Lead?" traces how business schools are putting more emphasis today on teaching leadership over management. In fact

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About this blog

Blogrige, the official blog of the Baldrige Performance Excellence Program, shares practical guidance, success stories, examples, and inspiration on how Baldrige resources can support your long-term success, whether your organization is large or small, has one site or worldwide locations, and is just getting started or continuously improving.

The Baldrige Program offers a comprehensive and proven leadership and management framework that focuses on results in all areas of your organization. Learn more about the Baldrige Progam, the products and services available to help your organization succeed, and how to self-assess using the Baldrige framework.

If you have any questions about Blogrige, please contact Baldrige Customer Service at baldrige [at]

The views presented here are those of the author and do not necessarily represent the views or policies of NIST.