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Blogrige

The Official Baldrige Blog

Baldrige Excellence Framework (Criteria)

Image of a businessman looking a through a magnifying glass at a banana peel.

An Intact Banana Can Be Deceiving

This blog is about organizational performance, but first I need to set the stage. One of the most prized commodities in many organizations, including mine
BTES of workforce on location climbing an electric pole.

"Best Practices Identified Along the Way"

Imagine that your organization is identified as a role-model for the United States. After the well-earned celebration, would you sit on your laurels or look for
Photo of unhappy employees with their thumb pointing down.

Avoid Startling Statistics

I recently have seen some startling statistics from Gallup and Glassdoor about employee and customer engagement. I hope those statistics do not represent data
A man sitting at a desk in front of the Baldrige Criteria holding icons with How and What questions.

The Baldrige Criteria Are Insufficient

For people who have known me for years, you probably never thought you would hear me say, "The Baldrige Criteria for Performance Excellence are an insufficient
Let the Soap and Water Flow (Maybe) blog photo showing a public bathroom with three sinks.

Let the Soap and Water Flow (Maybe!)

Last week was the final straw! It drove me to writing a blog posting. It took three sinks to wash my hands in a public restroom (fortunately, it had three sinks
I Really Care blog image showing a compass with the word Empathy on it.

I Really Care!

"In the future, if you don't have worthwhile input, please just don't speak." How is that statement for motivating and encouraging you? Have those words, or

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About this blog

Blogrige, the official blog of the Baldrige Performance Excellence Program, shares practical guidance, success stories, examples, and inspiration on how Baldrige resources can support your long-term success, whether your organization is large or small, has one site or worldwide locations, and is just getting started or continuously improving.

The Baldrige Program offers a comprehensive and proven leadership and management framework that focuses on results in all areas of your organization. Learn more about the Baldrige Program, the products and services available to help your organization succeed, and how to self-assess using the Baldrige framework.

If you have any questions about Blogrige, please contact Baldrige Customer Service at baldrige [at] nist.gov (baldrige[at]nist[dot]gov).

The views presented here are those of the author and do not necessarily represent the views or policies of NIST.