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Baldrige Criteria Pre-Conference Workshops

Tuesday, March 24, 2020 • 1:00-4:00 pm

Limited Seats Available | Reserve Early | Workshop Registration Fee: $200*

Workshop attendees will receive one free copy of the 2019-20 Baldrige Excellence Framework (choose one version: Business/Nonprofit, Education, or Health Care). Workshops are not a pre-requisite for attending the conference. *Pre-Conference Workshops are an additional fee and do not include attendance at the conference.

Baldrige Criteria Pre-Conference Workshops Presented by Award Recipients

Beginner Criteria Workshop

Getting Acquainted with Baldrige
Presented by: Pattie Skriba, VP Business Excellence, Advocate Good Samaritan Hospital (retired) and member, Baldrige Panel of Judges

  • Designed for those who have had little or no exposure to the Baldrige Criteria
  • Participants will learn the history and structure of the Baldrige Program, the benefits of self-assessment and feedback, the structure of the Criteria, how to focus improvement and communication efforts, how to use the Criteria and the Award recipient application summaries to enhance learning from the conference in this interactive session.

Intermediate Criteria Workshop

Intermediate Baldrige: Moving From Interest to Action
Presented by: JoAnn Sternke, Senior Director and Coach, Studer Education as the facilitator of the Intermediate Workshop and member, Baldrige Panel of Judges

  • Designed for those who have begun to use the Criteria or self-assessment tools and are ready to learn more – not for experienced Criteria users
  • Participants will learn the benefits of conducting a self-assessment using the Organizational Profile, an approach for managing an initial organizational self-assessment, and the value of using the Criteria to more fully articulate an organization’s attributes, challenges, and needs in this interactive session.



  • Baldrige Customer Service
    (301) 975-2036
    100 Bureau Drive, M/S 1020
    Gaithersburg, MD 20899-1020
Created January 14, 2011, Updated February 4, 2020