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General Information

Attendance  |  Hotel Check-In Date  |  Transportation & Photo ID  |  Departure Time  |  Expenses  |  Special Accommodations  |  Dress Code  |  Changes/Cancellations  |  Emergency Contact


Class Times
Attendance is mandatory for all days of examiner training. Please plan to arrive at training on time each day and to remain for the full day. Examiners who do not stay through the end of training will not receive a certificate and will not be considered a member of the 2020 Board of Examiners. BETE participants who complete the course will receive a certificate of completion.

Hotel Check-In Date

Hotel check-in date is one day prior to your first day of training. Ensure that you have selected the correct check-in date when making your hotel reservation.

Transportation & Photo ID

Transportation will be provided between the Training hotel and NIST. There is free on-site parking at NIST for commuters driving to training. Be prepared to present a photo ID and vehicle registration at the NIST Visitor Center.

On your first day of training, Training participants who are driving to NIST should allow an extra 15 minutes to go through the NIST security process at the NIST Visitor’s Center.

Friday Departure Time

Ensure that your departure time is not scheduled before 4 p.m. EDT to ensure adequate transport time to your departure destination.

Examiner Training Expenses

The Baldrige Program provides the training course*, course materials*, transportation between the hotel and the training site, and one evening reception free of charge. Examiner training participants or their employers are required to cover expenses for other transportation, lodging, meals, and other costs related to attending training in Gaithersburg, Maryland.

*The training course and course materials are provided to the Baldrige Program’s volunteer Board of Examiners at no cost. A fee is assessed to all other training participants.

Special Accommodations

Training rooms are located throughout the NIST Administration Building. Some rooms could be a considerable distance from the main parking lot and bus drop-off location at the Administration Building. If you require special accommodations to reach these training rooms and did not note this when selecting your training week, please contact the examinerlogistics [at] (subject: Special%20Accommodations) (Examiner Help Center).

Dress Code

Casual business dress is appropriate for all examiner training events, including the Wednesday Baldrige Director’s Reception. Temperature in training classrooms can vary, so layered clothing is appropriate. Many examiner training participants bring sweaters or light jackets to class. Average temperature for the Washington, D.C., metropolitan area in May is 63° F, temperatures can vary between 50° F and 90° F. The area also can get a lot of rain during May.

Training Week Changes or Cancellations

Inform the Baldrige office of a change or cancellation needed as soon as possible via the examinerlogistics [at] (Examiner Help Center).

Emergency Contact Information

Examiner Help Center (877) 237-9064 (select option 1)
Persons who need to contact you for an urgent reason during the training day may call the Examiner Help Center. A Baldrige staff member will deliver a message to you in your training room.



Created March 8, 2018, Updated February 26, 2020