Since we implemented the apprenticeship program, turnover has gone down significantly, especially with new employees in their first six to 12 months. This year, our turnover for employees within the first six months has decreased by 35 percent, and retention of those who have completed the program is 90 percent.
In 2024, ACC partnered with the Montana Manufacturing Extension Center (MMEC), part of the MEP National Network™, to pilot the state’s new Certified Manufacturing Associate Apprenticeship. The program begins with on-line classes covering topics such as safety, additive manufacturing, blueprint reading, CNC, inspection, lean manufacturing, math fundamentals, measurement and inspection, quality, and robotics – all topics that are relevant to entry-level positions in various industries. Once employees complete the twenty-five online classes, they receive a nationally recognized Certified Manufacturing Associate (CMfgA) credential through the Society of Manufacturing Engineers (SME). Companies offer the coursework along with on-the-job (OJT) training (typically 1 year). Once the OJT session is completed, the employee earns the title of “Certified Manufacturing Apprentice” and receives an apprentice certificate from the State of Montana.
Twelve employees at ACC signed up for the first apprenticeship cohort. MMEC Business Advisor Brian Sullivan helped ACC administer the program, taught in-person courses on site to supplement the online training, and conducted review sessions prior to the exam. The in-person courses provided opportunities to address individual needs and encourage students to continue their progress. Many of the participants completed all the courses and the final exam within four months, and the company promoted one of the apprentices immediately. All that have completed 2,000 hours of work after passing the final exam have received their apprentice certificate from the State of Montana. Based on these results, the company immediately opened a second apprenticeship opportunity and is currently planning a third.