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Quality Management to Improve Efficiency
With the help of: Pennsylvania Manufacturing Extension Partnership
About
Founded in 1996, Advantage Sales & Supply Co., Inc., is a full-service wholesaler and master distributor of rigging supplies. Located in Ridgway, Pennsylvania, they supply high-quality chain, cable, wire rope, synthetic lifting products, cargo control and rigging hardware. Advantage custom fabricates rigging products for specific applications across many industry sectors, including oil and gas. They operate in a 60,000-sq.-ft. facility with 70 employees.
The Challenge
This project was extremely beneficial to our culture, for our products/services, and to our business overall. The thorough training and team development enabled us to merge the disparate quality efforts, we already had in place, into the framework for an effective quality program and a fully functional quality team. We were able to fully comprehend the breadth and value of a comprehensive quality management system. The ripple effect was clear. This project transformed us into a proactive, solution-oriented and quality-driven organization. Because the QMS project was so beneficial, we partnered with the NWIRC in other areas including culture assessments and leadership team training. The NWIRC has been instrumental in assisting us with strategically assessing our business needs and finding the resources to fulfill those gaps.