MISCO Products is a manufacturer of liquid cleaning chemicals used primarily in exclusive branding for the janitorial sanitation, food service, education, healthcare and other commercial and industrial markets based in Reading, Pennsylvania.
MRC’s involvement has resulted in measurable improvements to our capacity and the effectiveness of new-hire training.
As a follow-up project, in order to eliminate training shortcomings, MISCO turned to MRC for Training Within Industry (TWI) Job Instruction Training. “We’re onboarding new employees all the time,” Kutz says. “Together with MRC we put together a training committee and job instruction training process. Now, when new hires start, we explain what their first day looks like. Their first week is standardized, and they receive follow-up training in subsequent weeks. We’ve standardized how we train them.”
Finally, MISCO Products representatives attended an exploratory Bosch Rexroth Industry 4.0 event. “We want to understand what the opportunities are,” Kutz says. “We are still evaluating, and there may not even be a definitive endpoint, but we had a chance to see what others are doing to improve quality and efficiency by leveraging machine intelligence technology and how we might apply it ourselves. The event confirmed for us that there are a number of opportunities worth pursuing.”